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"We stayed at the Sunrise Property. The main pool at this property is full of entertainment for adults and kids alike. Carlos, Ricardo, Luis and Veronica were the best. We really enjoyed seeing them everyday. The shows at the outside theater every evening were fantastic. Luis and Veronica on our last night for the show reserved our usual seats just for us. Enrique at Pepe’s was our favorite server. We went there for our anniversary and he brought us out a special dessert. Then, on Valentine’s Day he made a special heart shaped pizza for us. The people that I mentioned went above and beyond to make our stay more enjoyable. The only complaint we have is the air freshener in the lobby. It sprays continuously and is nauseating. "

"Overall great experience. Room was clean and quiet. Helpful staff. The hotel is a little far from everything but they have a complementary transportation couple of times a day to the beaches and shopping area. "

"I stayed in this property from feb 9 to feb 14. Highly recommend for family and friends. "

"Didn’t like the view to the balcony, loved everything else "

"Highly recommended I spent 4 nights with my husband on our first year anniversary and the experience was unforgettable :) amazing customer service and staff. Thank you Riu Kukulkan "

"This hotel does everything to the highest level of excellence. Really amazing. It's expensive, but the quality of service, the professionalism of the staff, and all other aspects of client experience are truly exceptional."

"Great hotel"

"Stayed for a week- great food, lots of activities for toddlers"

"Manager called us to upgrade our room which was ocean view and champagne n strawberries in room! Quieter pool in new area we went to"