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"Shanghai-La has the best customer service! The staff were lovely and the check in agent was efficient. I received my upgrade with my platinum status and the room was amazing "

"They need chance there breakfast menu. Less visits to clean the room. "

"The staff are just wonderful at the hotel. Samuel at the concierge who never failed to smile and drove us around the resort in a golf buggy. Aung delivered our room service was also delightful and so polite. All the staff at the fantastic spa made us feel so welcomed every time which made it super special. Thank you everyone. We hope to come back soon!"

"Amazing staff. My wife was well taken care of by everyone there"

"We just got back from Atlantis Hotel and my 5 year old daughter is crying to go back. We honestly had the best time here as a family. The life in the UK recently with the weather/work/school runs ks super stressful so travelling abroad to Dubai gave us the opportunity to relax and spend quality family time. The hotel provided the best of everything. From kids clubs, Aqua adventure park, Spa, gym and family pools. My husband even joked about getting a job there as he loved it so much too. Wish we could stay for longer but it is pricey so we will need to save up again and plan for sometime in the future. Thank you Atlantis for providing us with endless happy memories. We will be back for sure!! :) "

"Our tenth stat here and as always it was excellent. Many thanks to Shivani in Messerie for looking after us again."

"Awesome"

"Staff were lovely. Even allowing me an early morning check in upon arrival. The property is clearly showing its age but nothing serious. The breakfast buffet is one of best anywhere!"

"Clean and excellent place "