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Pullman Dubai Downtown

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, free minibar items
Outdoor pool, pool umbrellas, sun loungers
Interior entrance
Deluxe Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is AED 265
AED 345 total
includes taxes & fees
3 Jun - 4 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
Pillowtop bed
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Fountain - 13 min walk - 1.1 km
  • Dubai Opera - 16 min walk - 1.4 km
  • Burj Khalifa - 4 min drive - 3.0 km
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.3 km

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury eco-certified hotel near Dubai Fountain
Close to Dubai Mall, Pullman Dubai Downtown provides a poolside bar, a free daily manager's reception, and a terrace. Indulge in aromatherapy, a body scrub, and a Swedish massage at Wellbeings Spa, the onsite spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, an elevator, and a water dispenser
  • Guest reviews speak highly of the helpful staff and location
Room features
All 340 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, eco-friendly cleaning products, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of 20 May 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on 3 June 2025 start from $88.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Check-out is at noon. Late check-out is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

Located in Downtown Dubai, this luxury hotel is within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 3 mi (5 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

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Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1007 reviews
Rating 8 - Good. 206 out of 1007 reviews
Rating 6 - Okay. 77 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with an excellent bakery on premises.
Stayed 2 nights in May 2025

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and hotel was very immaculate.
Stayed 9 nights in Apr 2025

10/10 Excellent

Zonaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The hotel was excellent and the staff were very welcoming.
Stayed 7 nights in Apr 2025

10/10 Excellent

Victoria Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, staff were very kind helpful and friendly
Stayed 6 nights in Apr 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and area
Stayed 6 nights in Apr 2025

8/10 Good

Biant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, great location-very close to the Burj Khalifa and Dubai Mall. The rooftop restaurant and pool deck are very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, delicious food and lovely views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I really appreciated how close the hotel is to Dubai Mall—such a convenient location. The customer service was excellent, and the rooms were clean. Overall, a great stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & management! Plus experience.
Stayed 1 night in May 2025

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this property and the staff! The staff were always so friendly and welcoming. The property has multiple dining options on site, with a pool deck facing the Burj Khalifa. The room was cleaned daily, and staff were so sweet. I would absolutely stay here again when I return to Dubai.
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was elegantly furnished. Staff overwhelmingly helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Amenities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Caspar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the overall service of the hotel's staff. Very responsive. Complimentary breakfast was superb with a variety of food including international delicacies. Room was very comfortable. All the usual comforts and a digital scale. Came in handy after eating so much tasty food!
Stayed 10 nights in Apr 2025

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, modern and super clean hotel, walking distance from the Burj Khalifa. Great location! Breakfast buffet had great choices. Would highly recommend. Not many sun loungers so would advise to go to pool area early to make sure you have a spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nyeema

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Everything
Stayed 6 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place and friendly staff.
Stayed 7 nights in Jan 2025

8/10 Good

Ajit pal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & beddings are comfortable. Breakfast was nice and delicious. Overall it was wonderful experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Entela

Liked: Amenities
Excellent service from the front desk to restaurant stuff, very clean hotel and very convenient to visit Dubai Downtown. We loved it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tasnia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and incredibly courteous!
Stayed 3 nights in Feb 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great restaurants options and an amazing view and Lolita’s food and view is a must!
Stayed 5 nights in Feb 2025

10/10 Excellent

Zia Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay and all staff were extremely helpful and kind
Stayed 7 nights in Dec 2024

8/10 Good

Pratapsingh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All aspects of our stay were excellent except the room we had 1024 had an unpleasant smell of smoke. Obviously previous guests were smoking cigarettes in the room ☹️
Stayed 6 nights in May 2025

10/10 Excellent

NAZHDAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Could go with a bigger pool and more sun loungers.
Stayed 4 nights in Feb 2025