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"Front desk staff/cleaning staff as well as restaurant staff are beyond friendly and helpful! We really enjoyed our one night pre LONG flight rest and relaxation! Would highly recommend! "

"Very friendly stay. Lovely hotel, beautiful room"

"Tricky parking. If you are self-parking using the Pan Pacific center, the web Check in does not work well. We were penalized high fee for non-payment. Use the machine by the elevator for the payment."

"Originally was put in the old part of the hotel with a leaking toilet. They immediately switched my room and upgraded me. Excellent customer service. Took advantage of the airport shuttle service. Very convenient! "

"Nice rooms, nice casino. Close to the airport so will stay here. This time very inexpensive and upgraded to a suite"

"Good "

"Very good centrally located and affordable and clean. "

"I enjoyed that despite being located right downtown, it was quieter than i expected. Wifi was strong so i was able to work without issue. One thing i did not like was despite having a restaurant they do not offer room service. "

"Excellent location for for downtown Vancuver"