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"The hotel was redeveloped in 2024 and is bright and modern. Staff, especially housekeeping (daily) were wonderful. However, we had issues with noise from neighbouring rooms. We could hear voices and the TV through the walls. We also had issue with. the food hall. It was often over crowded and waiting time to get into the food hall at breakfast and for evening meals could be lengthy. The food quality was average. On one occasion, I found a large piece of wire in my pasta. I also had food poisoning, which is no surprise given the crowds in the food hall and hygiene habits of some guests. We stopped going to the food hall after the food poisoning incident. Unfortunately, most resort hotels in the area adopt the food hall method of feeding guests. Also disappointed that use of the gym costs extra. The sports bar was never open. We stayed almost four weeks at the hotel and overall we were very disappointed."

"Love Paloma Beach. So nice and the staff are lovely. "

"It’s a lovely clean quiet complex. It’s at the top of a hill so the walk up can be challenging but the views once you get there are great. Make sure you get an ocean view room. "

"Lovely stay, we stayed for a few days and was nice and relaxing at hotel"

"Staff helpful and as not on holiday but in Tenerife to support daughter in hospital, after an accident ,they were so helpful ref buses etc Good clean room and quiet area"

"Very satisfied with my stay I had here last weekend. Staff were very helpful and welcoming. Rooms were really nice and spacious. Breakfast was good quality as well and parking for my vehicle was very safe. Highly recommend. "

"The hotel is fabulous. Rooms are very spacious and comfortable. Ours had two bedrooms and a beautiful see view that we enjoyed from the balcony. They offer a great variety of food across all buffet meals. It's fair to say that mainly cater for the British with roast dinners every night and full English breakfast in the mornings, but there was also grilled meats and fish, pasta and pizza stations, traditional Mojo from Canarias and lovely starters and desserts. My son really enjoyed the chocolate fountain! But the best of all is the service. Across the board all staff went the extra mile to ensure we had a pleasant stay. We'll definitely be coming back. Thank you everyone for such dedication. I genuinely never been in a hotel were the staff was as caring and thoughtful as in Paradise Park."

"Lovely poolside and resort centre, just a bit tired in places. We had a lovely stay but it definately needs an update."

"Great location and really friendly staff. Pool bar was great."