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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with bars and spa services

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Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Lobby
Massages
View from room
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Spa
  • Parking included
The current price is AED 582
AED 622 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool (2 adults and 1 child)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, laptop workspace

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Private Pool

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

Minibar, in-room safe, desk, laptop workspace

Suite (Doble)

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, desk, laptop workspace

Standard Room, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Bidet
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 6 min walk - 0.5 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 15 min walk - 1.3 km
  • Veronicas Strip - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 2.7 km

Getting around

  • Tenerife South Airport (TFS) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Cafetería Plaza - ‬3 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Mamma Mia - ‬1 min walk

About this property

Cleopatra Palace Hotel

Upscale resort near Playa de las Américas
Close to Las Vistas Beach and Los Cristianos Beach, Cleopatra Palace Hotel provides a beach bar, a poolside bar, and a terrace. Adventurous travelers may like the cycling at this resort. For some rest and relaxation, visit the hot tub. The on-site restaurant, Buffet Cleopatra, serves breakfast. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Bike rentals, tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 431 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, German, Italian, Russian, Spanish

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  • Spa
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8.2 out of 10, Very Good, 1,002 reviews
The price is AED 684
AED 732 total
includes taxes & fees
1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Hall
  • Buffet Cleopatra
  • Pool Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Piano
  • Tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Cleopatra Palace Hotel?

Check-out is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Situated on the beach, this resort is within a 10-minute walk of Arona Pyramid, Las Vistas Beach, and Playa de las Américas. Siam Park and Fañabé Beach are also within 3 mi (5 km).

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Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tomáš

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, equipment little bit older but well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Nice hotel, all staff really friendly, great location near to beach.
Stayed 5 nights in Jan 2025

10/10 Excellent

keith

Liked: Amenities
Everything first class will be back many thanks Keith Etheridge
Stayed 5 nights in Mar 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we stayed over Christmas and was wonderful can not fault this hotel. We can not wait to come back after they have done the refurbishment :)
Stayed 7 nights in Dec 2024

10/10 Excellent

Xxandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely book here again when coming to Tenerife.
Stayed 5 nights in Jan 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. really good location to the shops and the beach.. staff were very friendly and polite very easy to understand. Would definitely stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Cant wait to see renovations being done tho!
Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay and I will definitely return for my next holiday. The staff is very friendly, and the service is excellent. The location is right in the middle of everything, as well as being ocean front. I enjoyed every minute of my time there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mojgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at Cleopatra Palace Hotel The staff were welcoming and attentive, the rooms were clean and comfortable, and the amenities exceeded my expectations—especially new year program , the pool, breakfast and location. I highly recommend this hotel and will definitely return on my next visit to Tenerife . Thank you for a great stay!
Stayed 6 nights in Dec 2024

10/10 Excellent

Bjarklind Thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location just a walking distances from the beach and the main shopping street. Clean and comfortable rooms. Breakfast with various options to choose from. Loved our stay there and would recommend it
Stayed 5 nights in Nov 2024

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel but a bit tired in places. We moved from one side to the other and that was better. Very very good value nevertheless
Stayed 7 nights in Jan 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Whilst we were very happy with our stay I did feel the room itself is a little tired, water damaged furniture and poorly positioned television which was old and had less than 6 English channels that actually received a signal.
Stayed 14 nights in Feb 2025

10/10 Excellent

Gail Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Stayed 10 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ishbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambience
Stayed 7 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Amazing hotel very clean and fantastic breakfast
Stayed 7 nights in Sep 2024

10/10 Excellent

Trucly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean view room!
Stayed 10 nights in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little run down in place but other than that it’s pretty good 👍
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in great location
Stayed 7 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.
Stayed 5 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot think of one negative thing to say about this wonderful hotel. The location is perfect right on the beach, the pool area is beautiful, breakfast is excellent, all staff are so friendly and helpful, the pianist every morning at breakfast is lovely. It’s such a shame they are closed most of next year for refurbishment as we would have definitely booked again - and we never usually go back to a hotel so that shows what a wonderful place this is. We will definitely return once it reopens - we highly recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and lovely hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

darren

Liked: Cleanliness, staff & service
Amazing hotel
Stayed 6 nights in Feb 2024