Alexandre Hotel Gala

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alexandre Hotel Gala

2 outdoor pools, sun loungers
Exterior
Family Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes
Theater show
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
The price is AED 565
AED 597 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Club Alexandre Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Shower/tub combination
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Room, Multiple Beds

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Standard Single Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660

What's nearby

  • Veronicas Strip - 4 min walk - 0.4 km
  • Playa de las Américas - 6 min walk - 0.5 km
  • Siam Park - 15 min walk - 1.3 km
  • Golf Las Americas - 18 min walk - 1.5 km
  • Los Cristianos Beach - 7 min drive - 2.7 km

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Jumping Jacks - ‬3 min walk
  • ‪Monkey Beach Club - ‬8 min walk
  • ‪Romantico Restaurante - ‬6 min walk
  • ‪Restaurante el Oasis - ‬4 min walk

About this property

Alexandre Hotel Gala

Upscale family-friendly hotel near Playa de las Américas
Siam Park is located near Alexandre Hotel Gala, which provides a poolside bar, a terrace, and shopping on site. Adventurous travelers may like the fitness classes, archery, and cycling at this hotel. Treat yourself to a massage, a manicure/pedicure, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Bike rentals, self parking (surcharge), and express check-in
  • An elevator, ATM/banking services, and massage treatment rooms
  • A front-desk safe, a banquet hall, and luggage storage
Room features
All 308 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

All inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (323 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa tub

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Frequently asked questions

Does Alexandre Hotel Gala have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Alexandre Hotel Gala pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandre Hotel Gala?

Self parking is available for EUR 10 per day.

What time is check-in at Alexandre Hotel Gala?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Alexandre Hotel Gala?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Alexandre Hotel Gala?

Some rate plans available at this property are all-inclusive.

Where is Alexandre Hotel Gala located?

This family-friendly Arona hotel is located in the entertainment district, within a 10-minute walk of Veronicas Strip and Playa de las Américas. Siam Park and Fañabé Beach are also within 2 mi (3 km).

Alexandre Hotel Gala Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 186 reviews" "
Rating 8 - Good. 72 out of 186 reviews" "
Rating 6 - Okay. 31 out of 186 reviews" "
Rating 4 - Poor. 14 out of 186 reviews" "
Rating 2 - Terrible. 8 out of 186 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

Jaeme

Traveled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

10/10 Excellent

Leila Sadat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024

8/10 Good

Conner

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Traveled with partner
Fabulous hotel!
Stayed 7 nights in May 2024

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness
Dirty, noisy, poor food quality.
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

Stayed 5 nights in May 2024

10/10 Excellent

b

Traveled with family
Don’t take any food options
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Stayed 2 nights in May 2024

8/10 Good

Irene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.
Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kate

Stayed 3 nights in Apr 2024

4/10 Poor

Nilesh

Disliked: Cleanliness, amenities
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicholas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, ideal location, very clean and good range of food
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
Stayed 3 nights in Jun 2023

8/10 Good

Shabneez

Stayed 5 nights in Mar 2023

2/10 Terrible

Adrian

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise find
Could not fault the stay we had here. Food was excellent. Cleaning was fist class. Staff were attentive. The pool bar was very good. Would stay again.
Stayed 6 nights in Dec 2022

10/10 Excellent

Dylan-Kai

Stayed 7 nights in Sep 2022

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! I recommend this hotel. Food was great, you can find anything you like, lot of vegetables, different kind of meat, seafood, pasta, cakes, ice cream. We were enjoying also bar, refreshing sangria, mojito, beer was good(we are from a beer country). There might be queues on bar, but we have never waited more than couple minutes. When the hotel is full you wait longer on your drinks in restaurant too, but we are not blaming staff, they were working really hard. Just across the street from nice beach.
Stayed 7 nights in Aug 2022

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel just bar staff a bit slow to serve your drinks as they like to talk to each other
Stayed 7 nights in Jun 2022