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Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Suburban aparthotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Fridge, microwave, stovetop, coffee/tea maker
Front of property
Front of property
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Apartment 1 bedroom (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (3+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (4)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment studio (2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio (2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment studio (1+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio (1+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment 1 bedroom (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (1+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 1 bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment studio

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment studio

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment 2 bedrooms (3+2)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (3+2)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+4)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (1+4)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms, Sea View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 71 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (5)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (5)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (2+3)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (2+3)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (4+1)

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment 2 bedrooms (4+1)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

What's nearby

  • Los Cristianos Beach - 19 min walk - 1.6 km
  • Siam Park - 6 min drive - 4.9 km
  • Las Vistas Beach - 7 min drive - 3.3 km
  • Fañabé Beach - 8 min drive - 7.0 km
  • Playa de las Américas - 11 min drive - 3.6 km

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • ‪The Vault Bar Tenerife - ‬8 min walk
  • ‪Mercado la Pepa - ‬6 min walk
  • ‪Olive Garden Deli - ‬6 min walk
  • ‪Los Corzos - ‬10 min walk
  • ‪Restaurante Pailebot - ‬17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Suburban aparthotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Russian, Spanish

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  • Dryer
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Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Free area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Check-out is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales and Los Cristianos Beach. Siam Park and Playa de las Américas are also within 3 mi (5 km).

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Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 758 reviews
Rating 8 - Good. 294 out of 758 reviews
Rating 6 - Okay. 91 out of 758 reviews
Rating 4 - Poor. 27 out of 758 reviews
Rating 2 - Terrible. 14 out of 758 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, communication
Good facilities,hotel food not great but can eat out easily,pleasant stay.
Stayed 8 nights in Feb 2025

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice property with nice pool and sunbathing area and only a short taxi trip to the beach. Very reasonably priced.
Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, communication
Loved it will definitely be back , great atmosphere friendly spotlessly clean
Stayed 6 nights in Feb 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel spacious 2 bedroom apartment
Stayed 4 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, communication
Hotel was lovely and just what we needed for a 4 night stay although would stay longer. Staff were friendly & helpful. Rooms were clean. Short walk to bars & shops. Pools & pool areas were nice. Would stay again
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay friendly staff. Spacious clean apartment with good balcony. Very good breakfast choice but hot food not the warmest. Hilly walk back from main strip, but we were aware of this , however hotel bus provided if required.
Stayed 7 nights in Feb 2025

10/10 Excellent

Olena

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 9 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely , but location wise very uphill
Stayed 3 nights in Feb 2025

10/10 Excellent

Esmat Zerin

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great time over there. Nice apartment
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah L

Liked: Cleanliness, communication
Staff were great to deal with!! They go above and beyond to assist you. The building(s) really need some TLC.
Stayed 10 nights in Feb 2025

6/10 Okay

Amber

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Sewer smell in the property as well as in the corridor. The property had hair from prior customers on the bed. However Tenerife in general has our heart
Stayed 5 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good facilities, friendly reception & everything needed in the appartment
Stayed 4 nights in Jan 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and helpful staff, clean rooms really good sized and well equipped. Beds very comfy. Good pool area, bar prices good. Free bus to and from beach with friendly drivers. We would definitely stay here again. Thank you Darrell & Sarah
Stayed 7 nights in Jan 2025

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for a week and absolutely loved it. The staff were extremely friendly and helpful and the Hotel itself was so clean with lots of facilities. The apartment was really spacious with an open plan kitchen diner lounge area. Again all very clean and welcoming. The food in the hotel was really nice and plenty of choice. Would highly recommend a stay for either a couple or family.
Stayed 7 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Booked a 2 bed apartment which was clean and very spacious. Pools and social areas all very clean and well presented. The only thing that lets the hotel down is the food. Food tasted great but even when going in when it just opened it was mainly cold. From reading previous reviews we found the microwave which rescued the food, although this really shouldn't be necessary. Having said that, would recommend the hotel as a whole.
Stayed 6 nights in Mar 2025

8/10 Good

Natalia

Liked: Communication
Room and bathroom need refreshment. You can hear every sound from other rooms. Very noisy in the evening. Sauna additionally payed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanette Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed at Hollywood Mirage for 3 weeks - working & holiday. Room was really good (had a duplex 1 bedroom apartment) had all we needed and a fantastic view out to sea. Reception staff very helpful. Pool staff great (went to pool 3) little bar at pool 3 was really good. Our lady who cleaned our room was fantastic - a very lovely stay
Stayed 21 nights in Jan 2025

6/10 Okay

Deborah L

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The staff are very friendly and accommodating, went above and beyond to assist us during our stay. The overall property really needs some TLC, this is something that needs to be rectified by ownership, owners need to reinvest $$ back into the property. The rooms really needs to be updated with paint, plaster, tiling, new beds, new sofas, etc.
Stayed 2 nights in Feb 2025

8/10 Good

Rishi

Liked: Cleanliness, property conditions & facilities, communication
It was disappointing to see that the rooms didn’t have drinking water
Stayed 1 night in Feb 2025

6/10 Okay

bev

Disliked: Property conditions & facilities
The room was of good size but the bath panel was broken the zurcussi bath did not work and the door did not shut properly due to a screw missing. The bed settee was worn out and uncomfortable to sit on.
Stayed 7 nights in Mar 2025

10/10 Excellent

Bart

Liked: Cleanliness, amenities, property conditions & facilities, communication
no parking on premises
Stayed 8 nights in Feb 2025

8/10 Good

elizabeth claire

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, quite dated now, needs a little tlc. Amazing views from hotels. Crazy hills but already knew that breakfast was ok, could have done with being warmer. Few activities around the pool. Very very quiet in the evenings.
Stayed 6 nights in Jan 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, communication
Hotel is super
Stayed 5 nights in Nov 2024

10/10 Excellent

raffaele

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel good all around food good and staff highly recommended it!!
Stayed 7 nights in Oct 2024