Find 4 Star Hotels in Playa de las Americas from AED 483

"This is our 2nd stay here - Cant complain about anything - not as fancy as some hotels but that makes it great as the staff are always happy to help if there is something not quite right."

"Location, location, location and convenience."

"This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care."

"Friendly staff and good food in the full board offer. Nice heated big swimming pool good for kids and separate for adults. Taxi transfer to airport available. "

"A great hotel in a good location the hotel itself had everything you needed and was of great standard facility wise help yourself to drinks instead of waiting was heaven "

"We really enjoyed this place with unique ocean view. Thank you so much. Definitely we will be back 👍"

"Great stay, great apartment, nice staff. "

"Lovely hotel, but lots of kids. "

"The Hotel is spotlessly clean with every area inside and out cleaned by armies of cleaners/sweepers and gardeners every day. The hotel was recently refurbished in 2021 and so is very modern and fresh. The location is very central in Americas and so within a 10 minute walk you can reach all shops, restaurants, bars and the beaches. The hotel is geared for families with children with slides and a mini water park in the pool area and plenty of activities for them throughout the day. UP! is excellent! Adult only. Rooftop bar, pool and Jacuzzis with amazing views! Its also free food which is top class, free beer and cocktails unlimited all day!!!"