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"It’s extremely close walking to Masjid Nabawi (the Prophet’s Mosque) in Medinah, Saudi Arabia. For wheelchair guests, it’s completely accessible (ramps and elevators) and allows you to walk to the masjid without any headaches. For taxis to other places (such as Masjid Quba - the first Mosque in Islamic History also located in Medinah), you have to go out and try to hail one outside very close to the hotel. Suggest to hail one yourself and negotiate prices beforehand. Otherwise can use Uber or Careem taxi services BUT they usually charge a bit more and are only Saudi Arabian drivers who may not speak any English or they will give you a harder time by making the trip longer going the roundabout way. But this depends on the driver. If you have more money to spend, it’s usually easier to find one driver you like and keep them the whole day or even better convince them to stay the whole time you are there everyday in Medinah, especially if you have a set itinerary planned. You can just say, hey for this amount of money, can you stick with us for the next 4/5 hours and take us to these places. Drivers would usually favor that since it gives them a stable/guaranteed income for those hours. Give a heavy tip if you can. Most work for meager wages unfortunately still. As for the amenities of the hotel, you will get porter service as needed/requested, rooms cleaned once a day or perhaps more as requested, 24/7 room service but don’t know the cost as we never used it. The hotel’s 4.5/5"

"Amazing"

"Excellent stay experience. Location is very Close to harram that make it very convenient especially close to women section "

"Staff was amazing , rayan was the best , the suite with haram view was WOW, "

"It was vet good as always."

"We had a major hiccup with our reservation, but Brother Suhaib, the reservations manager, was extremely helpful, respectful, and kind to us. He was very understanding and was able to solve our problem in a timely manner. Br. Suhaib not only resolved our reservation issue but also gave us an upgrade to a very nice room with a Haram view, the best I've seen. My family and I are very thankful for his help, and in sha Allah, we will definitely stay at this hotel again due to his customer service. I will also recommend this hotel to my family and friends."

"Great staff"

"Because of the four twin beds, the room wad very small and congested. And did not have a microwave. "

"Very comfy, clean, straightforward check in"