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Sofitel Shahd Al Madinah

5.0 star property
Luxury Madinah hotel in Madinah City Center with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk
Exterior
Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
The price is AED 1,231
AED 1,486 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
3 bedrooms
Eco-friendly toiletries
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View) | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
3 bedrooms
Eco-friendly toiletries
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Sofa bed
Premium bedding
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Bidet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Bidet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Bidet
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Pullman Zamzam Madina

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1108)
The price is AED 706
AED 852 total
includes taxes & fees
19 Jan - 20 January 2025
Pullman Zamzam Madina

About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • The Green Dome - 7 min walk
  • Prophet's Mosque - 8 min walk
  • Baqi Cemetery - 10 min walk
  • Quba Mosque - 6 min drive
  • Madina Mall - 8 min drive

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Sofitel Shahd Al Madinah. The on-site restaurant, Arabesque, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), a banquet hall, and ATM/banking services
  • Multilingual staff, free newspapers, and luggage storage
  • Meeting rooms, an elevator, and a gift shop
  • Guest reviews say great things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (SAR 100 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Arabesque
  • Shalimar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Thin carpet in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Paper towels
  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 100 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Shahd Al Madinah?

Self parking is available for SAR 100 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome and Prophet's Mosque. Baqi Cemetery and Masjid Al Ghamamah are also within 15 minutes.

Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 217 out of 373 reviews" "
Rating 8 - Good. 65 out of 373 reviews" "
Rating 6 - Okay. 35 out of 373 reviews" "
Rating 4 - Poor. 24 out of 373 reviews" "
Rating 2 - Terrible. 32 out of 373 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Dec 2024

6/10 Okay

Julie

Stayed 2 nights in Nov 2024

10/10 Excellent

Alasan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and its closer to everything you need. The staff are excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Jawaid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity is best point
Stayed 2 nights in Nov 2024

10/10 Excellent

Talal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5* hotel - very friendly service. Peaceful stay. Excellent location - ~5min walk to Nabawi. Good amenities nearby. Refreshment drinks served after dhuhr. Strongly recommend - hard to not go back to this hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

ahmed

Traveled with family
Liked: Cleanliness, staff & service
Highly recommended
Stayed 6 nights in Nov 2024

10/10 Excellent

AMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullah at front desk was very helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Omran

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone doesn’t work No hot water for shower Bathroom was dirty Not 5 stars but 3 stars definitely.
Stayed 3 nights in Nov 2024

2/10 Terrible

Taslima Gulam

Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sayed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

4/10 Poor

ARSALAN

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old dated hotel. Broken old furniture, super tight rooms. Small windows. Shower didnt have curtain or door making bathroom wet every shower. It feels like a 1 star hotel. Only good thing was the location and distance to Rawda
Stayed 3 nights in Nov 2024

10/10 Excellent

Zeeshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. A special thank you to the following members. Ahmed at reception, Aladin at the restaurant for Breakfast & Dinner were exceptional. Their service was extra ordinary.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maliha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our suitcase breaking down. The staff was very helpful and very prompt. They sorted it out within minutes. Great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great food
Stayed 3 nights in Nov 2024

10/10 Excellent

AMAR

Stayed 3 nights in Oct 2024

10/10 Excellent

Mubarak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sofitel Shahd Al Madinah offers a fantastic stay in the heart of Madinah. Its location is ideal—just steps from the Prophet's Mosque and close to Taiba Shopping Centre. The hotel has spacious, comfortable rooms, perfect for unwinding after a busy day. The international breakfast buffet is excellent, with a wide selection that caters to all tastes. For added convenience, there are several food outlets nearby, including Hardee’s, McDonald’s, KFC, Karak Express, and Zaitoon, making it easy to find a meal anytime. Highly recommended for anyone seeking comfort, convenience, and quality service in Madinah.
Stayed 5 nights in Oct 2024

10/10 Excellent

Abdur, Isleworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fatima

Stayed 1 night in Oct 2024

10/10 Excellent

Abdur, Isleworth

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid nabawi and convenient location for all. Breakfast was exceptional
Stayed 4 nights in Oct 2024

2/10 Terrible

Aysha

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Ali

Stayed 1 night in Sep 2024

10/10 Excellent

Amber, Paterson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 4 nights in Oct 2024

8/10 Good

QOMAR

Stayed 2 nights in Oct 2024