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Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and a health club

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Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Reception
Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view) | Premium bedding, free minibar, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is AED 1,129
AED 1,363 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View) | Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, free minibar, in-room safe, desk

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, free minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Pullman Zamzam Madina

Madinah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,207 reviews
The price is AED 541
AED 653 total
includes taxes & fees
20 Apr - 21 Apr
Pullman Zamzam Madina

About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • The Green Dome - 7 min walk - 0.7 km
  • Prophet's Mosque - 8 min walk - 0.7 km
  • Baqi Cemetery - 10 min walk - 0.8 km
  • Quba Mosque - 6 min drive - 6.1 km
  • Madina Mall - 8 min drive - 7.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury eco-certified hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a health club at Sofitel Shahd Al Madinah. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), a gift shop, and a 24-hour front desk
  • A water dispenser, laundry services, and an elevator
  • Luggage storage, smoke-free premises, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

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Pullman Zamzam Madina

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,207 reviews
The price is AED 541
AED 653 total
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 200 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Covered self parking fee: SAR 200 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Shahd Al Madinah?

Self parking is available for SAR 200 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome and Prophet's Mosque. Baqi Cemetery and Masjid Al Ghamamah are also within 15 minutes.

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Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 408 reviews
Rating 8 - Good. 71 out of 408 reviews
Rating 6 - Okay. 36 out of 408 reviews
Rating 4 - Poor. 25 out of 408 reviews
Rating 2 - Terrible. 33 out of 408 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mirakbar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Anam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location! Close to the Masjid Nabawi and all food and coffee locations. Excellent buffet on Mezzanine. Would definitely recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Haneefah

Liked: Cleanliness, staff & service, amenities
The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
Stayed 3 nights in Feb 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel walking distance to the Musjid- but the restaurant needs help.
Stayed 2 nights in Feb 2025

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Dec 2024

8/10 Good

salman

Liked: Cleanliness, staff & service
The location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Sultana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, check in and out was extremely smooth. The breakfast and restaurants were excellent. Hotel staff we very friendly and helpful, I enjoyed my staff and will be using this hotel if I visit again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tahmiduddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Mosque of Nabi. Excellent dinner and breakfast food choices. Excellent Lamb roasts!!!, dessert items!!!! Everyone was very helpful providing top class services, everywhere through out the hotel!!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Durdana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2024

10/10 Excellent

Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Rizwana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 2 nights in Sep 2024

8/10 Good

Rabah

Liked: Cleanliness, staff & service
The room is not accessible for Wheelchair
Stayed 4 nights in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jan 2025

8/10 Good

Abdulbasset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 3 nights in Aug 2024

8/10 Good

Jawaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity is best point
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to masjid nabawi and convenient location for all. Breakfast was exceptional
Stayed 4 nights in Oct 2024

10/10 Excellent

AMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullah at front desk was very helpful
Stayed 1 night in Nov 2024

8/10 Good

maria

Liked: Staff & service
Conveniently located but really needs to be cleaned. The bathrooms need to be worked on.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ammar

Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5* hotel - very friendly service. Peaceful stay. Excellent location - ~5min walk to Nabawi. Good amenities nearby. Refreshment drinks served after dhuhr. Strongly recommend - hard to not go back to this hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is amazing
Stayed 1 night in Sep 2024

10/10 Excellent

IMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jan 2025

6/10 Okay

Jubada

Liked: Staff & service
Sofitel was close to the masjid and it was a pleasant stay.
Stayed 6 nights in Sep 2024