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voco Makkah, an IHG Hotel

4.0 star property
Central hotel with 6 restaurants connected to a shopping center in Makkah

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Makkah, an IHG Hotel

Exterior
Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is AED 179
AED 216 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
  • 59 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 3 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, Multiple Beds, Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, Multiple Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior
Novotel Makkah Thakher City
Parking included
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (368)
The price is AED 132
AED 159 total
includes taxes & fees
24 Nov - 25 Nov
Novotel Makkah Thakher City

About the neighborhood

Map
Ibrahim Al Khalil Street, Al Mesfalah, Makkah

What's nearby

  • Abraj Al-Bait Towers - 19 min walk - 1.6 km
  • Great Mosque of Makkah - 2 min drive - 1.9 km
  • King Fahad Gate - 2 min drive - 2.0 km
  • Kaaba - 9 min drive - 7.7 km
  • Well of Zamzam - 9 min drive - 7.7 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪مطعم الغربية للسيريه - ‬3 min drive
  • ‪Broast Al Furuj - ‬13 min walk
  • ‪مطعم عم قاسم - ‬5 min drive
  • ‪Fridays - ‬9 min walk
  • ‪Hilton restaurant - ‬12 min walk

About this property

voco Makkah, an IHG Hotel

Upscale hotel near Abraj Al-Bait Towers
Located close to King Fahad Gate and Kaaba, voco Makkah, an IHG Hotel provides a free daily manager's reception, a shopping mall on site, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a hair salon and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • An elevator, concierge services, and luggage storage
  • Coffee/tea in the lobby, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 4321 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch LED TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Arabic, English, French, Indonesian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (SAR 50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 60 per person
  • 6 restaurants and 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 75
  • Front entrance ramp
  • High pile carpet in room
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 24
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Online]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 per person
  • Covered self parking fee: SAR 50 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

voco Makkah
Voco Makkah, An Ihg
voco Makkah an IHG Hotel
voco Makkah, an IHG Hotel Hotel
voco Makkah, an IHG Hotel Makkah
voco Makkah, an IHG Hotel Hotel Makkah

Frequently asked questions

Is voco Makkah, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at voco Makkah, an IHG Hotel?

Self parking is available for SAR 50 per day. Limited spots are available.

What time is check-in at voco Makkah, an IHG Hotel?

Check-in start time: 5:00 PM; Check-in end time: anytime.

What time is check-out at voco Makkah, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is voco Makkah, an IHG Hotel located?

Located in Jarham, this hotel is within 1 mi (2 km) of Abraj Al-Bait Towers, Great Mosque of Makkah, and King Fahad Gate. Well of Zamzam and Kaaba are also within 2 mi (3 km).

voco Makkah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 169 reviews" "
Rating 8 - Good. 25 out of 169 reviews" "
Rating 6 - Okay. 12 out of 169 reviews" "
Rating 4 - Poor. 4 out of 169 reviews" "
Rating 2 - Terrible. 9 out of 169 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

yasser

Liked: Cleanliness, staff & service, property conditions & facilities
Good and nice and clean
Stayed 2 nights in Nov 2024

6/10 Okay

Fathima

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room was small. Carpet not vacuumed well. No room service for 4 days. Cupboard doors, bathroom doors had stains that were not cleaned.
Stayed 3 nights in Oct 2024

6/10 Okay

Umar

Traveled with group
Liked: Amenities, property conditions & facilities
It was great for the price but very inconvenient if you are looking to go to the haram often. Some services were great such as breakfast. Bus service was decent when going to haram but coming back was a pain. Took forever. No charging ports by the beds. Called for help and the the guy said go buy long cord plug ins so you can plug in the chargers.
Stayed 3 nights in Nov 2024

8/10 Good

Muhammad Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Appropriate price good environment and good staff and for stay best place.
Stayed 5 nights in Nov 2024

10/10 Excellent

Muhammad Asif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
VOCO is the best and staff also very good. A
Stayed 4 nights in Nov 2024

10/10 Excellent

Nahzat

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Water leakage in bathroom, property wearing off with time
Stayed 4 nights in Oct 2024

10/10 Excellent

Arif Hussain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Saqib

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and quality. Pretty neat and tidy all around in the building and rooms. Great experience. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saqib

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience to stay at Voco with family. Tip top property condition and staff attitude was nice. All A .
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very beautiful hotel. Very convenient shopping mall in basement.
Stayed 4 nights in Oct 2024

6/10 Okay

Marc

I came to this hotel 2 days before my umrah group and told the receptionist that my group was two days behind me under a different reservation. I was assured that my room would be the same and that my reservations could be merged together no problem…..so I spent my first 2 days in a room in tower 4 with two king beds, however before my group came 2 days later I was told I had to leave the room and wait for the group to come. After waiting I was moved to tower 6 which was very gloomy and the room had a stanch to it. The shuttle actually brings you to another bus stop which numerous hotels use. I found people fighting to get on buses (I wish I could upload a pic of the madness). I decided to end my stay early and give my room to another person in my group. Overall the stay was a horrible experience for me and my family, but trying to be just maybe everyone else’s experience isn’t the same as mine. Personally I won’t stay there again nor recommend it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mazhar

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities like a 4 star hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nasor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

rohail

Stayed 2 nights in Sep 2024

8/10 Good

Nizar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Oct 2024

4/10 Poor

Mohammad, KISTA

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
"The hotel, in terms of buildings, furniture, and available services, is excellent and provides a comfortable stay. However, there is a major issue with the level of service. The staff at the reception and in the Sion restaurant are unprofessional and inadequately trained. Their behavior was inappropriate and does not reflect the professional image that a hotel of this caliber should have. Unfortunately, this negatively affects the hotel’s and management’s reputation, and it needs a significant improvement to ensure a better experience for guests."
Stayed 2 nights in Sep 2024

10/10 Excellent

Walaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel a little far from Kabaa but we hhad good experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Abdirahman

Stayed 3 nights in Sep 2024

10/10 Excellent

Khuram

Business traveler, Traveled with family
Everything was excellent staff housekeeping bus service to masjid
Stayed 1 night in Sep 2024

10/10 Excellent

Heerat Batool

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great it just would’ve been better if we had the possibility to take one bus instead of 2 to reach masjid al haram
Stayed 4 nights in Sep 2024

10/10 Excellent

Muhammad usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Sep 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful inside the hotel but had to take 2 buses to ho Haram which used a lot of the time during the day.
Stayed 4 nights in Sep 2024

8/10 Good

Jakhongir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was very bad. Other than that everything was great.
Stayed 4 nights in Aug 2024

8/10 Good

Mohammed Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

MD Mahbub

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Room it self was very nice. Had a big family with us expected to be on the same floor but was on to different floors. Staff did not seem friendly or welcoming at all especially at reception and cafe area on lower ground floor. Had 500 rials in notes wouldnt accept in any shop in the mall or change at reception such a big hotel and cannot provide change or accept the 500 rial note thats really poor! Wouldnt recommend to anyone!
Stayed 6 nights in Aug 2024