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Swissôtel Makkah

5.0 star property
Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk

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Photo gallery for Swissôtel Makkah

Building design
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Restaurant
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AED 785
AED 947 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,004 reviews
The price is AED 1,130
AED 1,364 total
includes taxes & fees
24 Feb - 25 Feb
Makkah Clock Royal Tower, A Fairmont Hotel

About the neighborhood

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Makkah provides a shopping mall on site, a garden, and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a computer station, and a banquet hall
  • A TV in the lobby, a reception hall, and an elevator
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 1487 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and shower/tub combinations
  • Refrigerators, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: SAR 90 for adults and SAR 45 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Swiss
  • Al Rowad Restaurant

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Makkah?

Check-in begins at 4:00 PM.

What time is check-out at Swissôtel Makkah?

Check-out is at noon.

Does Swissôtel Makkah provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 800 per vehicle applies.

Where is Swissôtel Makkah located?

Located in Al Hajlah, this luxury hotel is within a 10-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. Abraj Al Bait Hajar Tower and Well of Zamzam are also within 10 minutes.

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Swissôtel Makkah Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and hotel is near the kaba
Stayed 1 night in Feb 2025

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with an amazing staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Khashir

Liked: Staff & service, amenities, property conditions & facilities
Best hotel in Makkah, excellent service and accessible to Haram sharef.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property
Stayed 2 nights in Feb 2025

10/10 Excellent

Ferdaus

Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying there.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mehwish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice easy acess to food court shopping center and masjid
Stayed 4 nights in Jan 2025

8/10 Good

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the service was fine. But, the breakfast service staff was terrible
Stayed 4 nights in Jan 2025

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Isma

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 4 nights in Dec 2024

10/10 Excellent

Pabdou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Salih and Jihad on the 28th floor were the rock stars.
Stayed 3 nights in Feb 2025

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very close to Haram.
Stayed 3 nights in Dec 2024

10/10 Excellent

Khawaja Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to haram. Food in the hotel is of good quality, many shops are nearby for shopping
Stayed 2 nights in Jan 2025

10/10 Excellent

mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience staying in this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Essam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service
Stayed 4 nights in Dec 2024

10/10 Excellent

Erdoan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff
Stayed 6 nights in Jan 2025

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are helpful & professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Farhana

I like the staff. HK was really nice. Very close to haram
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pepole, clean room, wonderful service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Very clean and very close Haram. The room service boy Redwan was superb!
Stayed 4 nights in Jan 2025

10/10 Excellent

Kiran Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in best location, part of the haram for which you can pray ur salah in room at own confort, and the amazing khaaba view just makes it even more speacil.. It was our 1st time in makkah, had the best & confortable stay.. in shaa allah will be coming back here and recomending to all family aswell
Stayed 4 nights in Feb 2025

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Rawdah complex- within 5 minute walking disrtance. Room we very clean and well maintanied.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gulrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent…will stay insha Allah visit next time
Stayed 4 nights in Nov 2024