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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property
Luxury hotel connected to a shopping center in Al Hajlah with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Exterior
Deluxe Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk
Royal Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Breakfast available
  • 24/7 front desk
The price is AED 912
AED 1,101 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, City View (4 Single Beds)

Superior Room, City View (4 Single Beds) | Premium bedding, minibar, in-room safe, desk

Superior Room, City View (4 Single Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 3 Twin Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Part Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds (Part Haram View)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 8
  • 2 Double Beds

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Superior Suite, 1 King Bed (Partial Kaaba View) | Living area | 14-inch LCD TV with cable channels, TV

Superior Suite, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

Family Suite (Superior. Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Twin Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Partial Haram View)

14-inch LCD TV with cable channels, TV

Superior Suite, 2 Twin Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Kaaba View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Twin Beds (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Twin Beds (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Deluxe Suite, 1 King Bed (Partial Haram View) | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Partial Haram View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
HDTV
Premium bedding
  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.6 out of 10, Excellent, (1008)
The price is AED 1,199
AED 1,447 total
includes taxes & fees
4 Jan - 5 January 2025
Swissôtel Makkah

About the neighborhood

Map
Abraj Al-Bait, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 2 min walk
  • King Fahad Gate - 2 min walk
  • Souk Al-Khalil - 4 min walk
  • Abraj Al-Bait Towers - 4 min walk
  • Kaaba - 7 min walk

Getting around

  • Makkah Station - 11 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬2 min walk
  • ‪دومينوز - ‬2 min walk
  • ‪البيك - ‬2 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min walk
  • ‪زعتر وزيت - ‬3 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Abraj Al-Bait Towers and Kaaba are located near Mövenpick Hotel & Residence Hajar Tower Makkah, which provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
  • A computer station, coffee/tea in the lobby, and a TV in the lobby
  • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 1036 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 14-inch HDTVs with cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 60 for adults and SAR 30 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • HAJAR
  • AL NASEEM
  • AL FAIRDOUS
  • AL NAEEM
  • AL DIWAN

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 69
  • Front entrance ramp
  • In-room accessibility
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 24
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 14-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001330

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Frequently asked questions

Is Mövenpick Hotel & Residence Hajar Tower Makkah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Hotel & Residence Hajar Tower Makkah?

Valet parking is available for SAR 500 per day.

What time is check-in at Mövenpick Hotel & Residence Hajar Tower Makkah?

Check-in start time: 4:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at Mövenpick Hotel & Residence Hajar Tower Makkah?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is Mövenpick Hotel & Residence Hajar Tower Makkah located?

Located in Al Hajlah, this luxury hotel is steps from Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 0.3 mi (0.5 km) away.

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 320 out of 752 reviews" "
Rating 8 - Good. 245 out of 752 reviews" "
Rating 6 - Okay. 100 out of 752 reviews" "
Rating 4 - Poor. 48 out of 752 reviews" "
Rating 2 - Terrible. 39 out of 752 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reem Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Kaaba 🕋
Stayed 5 nights in Nov 2024

10/10 Excellent

Medhat

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest
Stayed 4 nights in Dec 2024

10/10 Excellent

Ayesha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Mohammad Ibrahim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shifa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good 5 star hotel. Very comfortable and quiet. Easy access to the food court. Inside the clock tower. Just be prepared to walk a bit and switching elevators, otherwise A hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Hamizan

Liked: Cleanliness, staff & service, property conditions & facilities
Shower is small but good
Stayed 6 nights in Nov 2024

6/10 Okay

Wan Sharuddin

Traveled with group
Breakfast can have room for improvement.
Stayed 5 nights in Nov 2024

10/10 Excellent

NTOMBIFUTHI

Stayed 2 nights in Nov 2024

8/10 Good

Maliha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good service
Stayed 2 nights in Nov 2024

6/10 Okay

Usama

Traveled with family
Disliked: Property conditions & facilities
Facilities not of a 5 star hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 2 nights in Oct 2024

8/10 Good

Jannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that this was very close to the Haram BUT if you're coming from the train station then the bus is a very uphill 30-40min walk which is exhausting especially if you plan on doing Umrah straight after (like us). But I don't think there's any route available for a taxi either. We only had small bags so I can imagine this would be difficult for the elderly and those with big luggage. Location wise though once your in you have everything there in terms of dining and shops. The hotel lobby itself has ice cream and cake stalls too! The lift system can be a bit confusing though since there are so many lifts to take to even get in! We requested a part haram view and well all you could see from our room was construction...
Stayed 1 night in Nov 2024

10/10 Excellent

Rukhsana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rukhsana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is in the premises of Haram. Very convenient to go and say prayers and perform umrah.

10/10 Excellent

ERHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 4 nights in Oct 2024

10/10 Excellent

Amir

Stayed 1 night in Oct 2024

10/10 Excellent

Anas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Jul 2024

8/10 Good

Hidayatullah

Traveled with partner
Liked: Property conditions & facilities
Our stay was amazing, in the breakfast you can enjoy variety of food and bakery items. Our room on floor # 32 was recently renovated just like new.Staff at reception was very helpful with no language barrier. Speaks english well. Recommended for stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

sabina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel definitely recommend to anyone, walking distance to gate 79 and in clock tower where you have all food courts and shopping access.
Stayed 4 nights in Oct 2024

10/10 Excellent

kamel, katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the proximity to the haram , and the staff were very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Muneeb-Ur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Stayed 2 nights in Jun 2024

10/10 Excellent

Mahasin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024