Find Hotels with Hot Tubs in Surabaya

"Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions. "

"Just here for 1 night. Decent place to stay. Water pressure for shower is lacking. Other than that, it's an ok place"

"Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that."

"Wonderful staff"

"Ac not cold enough Smile and warm people who greet and help"

"The JW never disappoints. From the pick up to the drop off we were impressed. The check in was easy and the employees could not have been more helpful. The room was huge. We had a fabulous dinner at Uppercut which is deserving of all its awards. Fabulous all the way around. "

"Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though. "

"Checking in experience was bad. Staff told me I couldn’t check in telling me to come back at 2pm and when I ask another time stating I booked through Expedia they then ask for my name. And was able to check in. Key card kept giving me issue. For the days I was there. I was able to access the lift to my floor and when unlocking the door I could not. I had to go back down to get the card changed. Room wasn’t bright enough. Room was not as clean as expected. Amenities wasn’t as...