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Oakwood Hotel & Residence Surabaya

5.0 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Building design
Egyptian cotton sheets, premium bedding, down comforters
Breakfast, lunch and dinner served
Front of property - evening/night

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Laundry
  • Gym
  • Air conditioning
The price is AED 216
AED 263 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Living area | 42-inch Smart TV with cable channels, TV, tablet

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Studio

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Egyptian cotton linens
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Deluxe Apartment

Egyptian cotton sheets, premium bedding, down comforters

Two-Bedroom Deluxe Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Studio Deluxe Twin

Egyptian cotton sheets, premium bedding, down comforters

Studio Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Egyptian cotton sheets, premium bedding, down comforters

Superior King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment 1 King bed

Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Executive Apartment 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King

Egyptian cotton sheets, premium bedding, down comforters

Studio Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Apartment 1 King bed

Egyptian cotton sheets, premium bedding, down comforters

One Bedroom Premier Apartment 1 King bed

  • Sleeps 2
  • 1 King Bed

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Pool

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Pool
Kids pool
Parking included
Free WiFi
9.4 out of 10, Exceptional, (73)
The price is AED 211
AED 256 total
includes taxes & fees
3 Jan - 4 January 2025
Doubletree By Hilton Surabaya

About the neighborhood

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • Galaxy Mall - 7 min walk - 0.6 km
  • Airlangga University - 18 min walk - 1.5 km
  • Surabaya Plaza Shopping Mall - 6 min drive - 5.5 km
  • Grand City Surabaya - 6 min drive - 5.8 km
  • Tunjungan Plaza - 7 min drive - 6.4 km

Getting around

  • Margorejo Station - 9 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya (SUB-Juanda) - 16 min drive

Restaurants

  • ‪Restoran Sederhana Masakan Padang - ‬2 min walk
  • ‪Boncafe - ‬10 min walk
  • ‪Bakmi GM - ‬9 min walk
  • ‪Saga Japanese Restaurant - ‬7 min walk
  • ‪Bakmi GM - ‬9 min walk

About this property

Oakwood Hotel & Residence Surabaya

Luxury hotel near Tunjungan Plaza
You can look forward to a grocery/convenience store, a hair salon, and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a computer station, and concierge services
  • 4 meeting rooms, a TV in the lobby, and a ballroom
Room features
All 144 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch Smart TVs with premium channels
  • Wardrobes/closets, tablet computers, and electric kettles

Languages

English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Spice
  • Deckside

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 4

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • MP3 dock
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Oakwood Hotel Surabaya
Oakwood Surabaya
Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM–9 PM.

Is Oakwood Hotel & Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Surabaya?

Self parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Surabaya?

Check-out is at noon.

Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Oakwood Hotel & Residence Surabaya located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Rumah Sakit Umum Daerah Dr. Soetomo are also within 3 mi (5 km).

Oakwood Hotel & Residence Surabaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 28 reviews" "
Rating 8 - Good. 2 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Stayed 2 nights in Aug 2024

10/10 Excellent

Nur Elena, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Stayed 2 nights in Jul 2024

10/10 Excellent

Yosep Erwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Surabaya!
Stayed 9 nights in Jun 2024

10/10 Excellent

Curtis

Stayed 5 nights in Oct 2023

10/10 Excellent

Adeleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Eddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Customer Service
I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Stayed 9 nights in Jun 2023

10/10 Excellent

eric

Stayed 4 nights in Mar 2023

10/10 Excellent

Steve Win

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great prices
Hotel was clean and comfortable. Spacious rooms
Stayed 3 nights in Dec 2022

10/10 Excellent

Ester

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location, comfortable
In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed 1 night in Oct 2021

10/10 Excellent

henny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Good for stay
The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
Stayed 7 nights in Jun 2021

10/10 Excellent

Vincentius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Suhadi Wido

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2020

10/10 Excellent

Sawitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Stayed 1 night in Mar 2020

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the money
New and clean hotel. I enjoyed the comfortable stay. Foods at the restaurants are nice too.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 5 nights in Dec 2019

8/10 Good

Tan

Liked: Cleanliness, property conditions & facilities, room comfort
New and clean hotel
Stayed one night at Oakwood for the 1st time. New and clean hotel. Near to the Galaxy Mall shopping. Only disappointment was the Spa was not available but it was advertise on the website. Enjoyed the peace and quiet having a drink at the poolside.
Stayed 1 night in Sep 2019

10/10 Excellent

PAUL, Arnhem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
Stayed 1 night in Oct 2024

10/10 Excellent

TOYOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
Stayed 2 nights in Apr 2024

10/10 Excellent

Bambang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

chi wai

Traveled with family and small children, Traveled with family
very good
Stayed 1 night in Jul 2023

8/10 Good

Chikako

Stayed 3 nights in Jul 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Amenities
Stayed 1 night in Oct 2019