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ibis Surabaya City Center

3.5 star property
Hotel with a full-service spa, a short walk to Tunjungan Plaza

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Surabaya City Center

Lobby sitting area
Lobby sitting area
Bar (on property)
In-room safe, desk, laptop workspace, blackout drapes
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Room service
    Room service
  • Laundry
    Laundry
The price is AED 86
AED 104 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds

City view

Standard Room, 2 Twin Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (134)
The price is AED 132
AED 159 total
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

About the neighborhood

Map
Jalan Basuki Rahmat 94 - 96, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.7 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Submarine Monument - 18 min walk - 1.5 km
  • Grand City Surabaya - 2 min drive - 2.3 km
  • Surabaya Zoo - 5 min drive - 4.5 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Pasar Turi Station - 9 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪My Story - ‬3 min walk
  • ‪Soto Ayam Cak Soleh - ‬2 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Ria "Food Center Surabaya - ‬1 min walk

About this property

ibis Surabaya City Center

Hotel near Tunjungan Plaza
A free daily manager's reception, a coffee shop/cafe, and a garden are just a few of the amenities provided at ibis Surabaya City Center. Take some time to relax at the onsite spa. The on-site international cuisine restaurant, Taste Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A front-desk safe, coffee/tea in the lobby, and luggage storage
Room features
All 224 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: IDR 100000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Taste Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1937 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Couples treatment room(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Is ibis Surabaya City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at ibis Surabaya City Center?

Self parking is free at this property.

What time is check-in at ibis Surabaya City Center?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at ibis Surabaya City Center?

Check-out is at noon.

Does ibis Surabaya City Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is ibis Surabaya City Center located?

Located in Embong Kaliasin, this spa hotel is within a 10-minute walk of Sharp Bamboo Monument and Tunjungan Plaza. Joko Dolog Statue and Grahadi are also within 15 minutes. Surabaya Gubeng Station is 27 minutes by foot.

ibis Surabaya City Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 79 reviews" "
Rating 8 - Good. 43 out of 79 reviews" "
Rating 6 - Okay. 8 out of 79 reviews" "
Rating 4 - Poor. 0 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kingpetch, Samutprakarn

Stayed 2 nights in Oct 2024

10/10 Excellent

shing hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通方便，價格合理。惟衛生清潔需要進一步增強。
Stayed 5 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

desi

Stayed 1 night in Apr 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property area is good. Walk 5 mins to one of the shopping mall.
Stayed 2 nights in Apr 2024

6/10 Okay

Chuan Guan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained, friendly staffs but most can't speak foreign language like English or Mandarin.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to malls and restaurants, Ibis is located in the city center so I was able to explore and walk around. The facilities are great and offers breakfast as well. Very clean and definitely worth the stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SURABAYA FEBRUARY 2024
Nice hotel in a good location in the centre of Surabaya. Good price and breakfast was included. Staff were all very helpful and very friendly.
Stayed 2 nights in Feb 2024

8/10 Good

lydia mason

Liked: Staff & service, property conditions & facilities
Towels a bit old
Stayed 3 nights in Jan 2024

10/10 Excellent

Ngai Weng

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and affordability
Stayed 4 nights in Dec 2023

6/10 Okay

Ahmad

Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Nyoman

Stayed 2 nights in Jun 2023

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place that was very central & close to Tunjungan Plaza
Stayed 4 nights in Nov 2022

2/10 Terrible

JAMES

Stayed 3 nights in Sep 2022

8/10 Good

WANG MENG

Business traveler
Liked: Staff & service
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff were friendly, effective, and efficient.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and very clean hotel. Good breakfast, their breakfast start from 3am to 10am.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Ok Ok. .. not bad
Overall Good. Receptionist friendly
Stayed 1 night in Sep 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City, private and quiet
I enjoyed my stay, and liked the location.
Stayed 1 night in Aug 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good city centre hotel
A nicely kept and well placed hotel but on a busy road. Dependent on room you do pick up on overnight noise.