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Java Paragon Hotel and Residences

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Java Paragon Hotel and Residences

Lobby lounge
Apartment 3 Bedrooms Suite | Down comforters, Select Comfort beds, in-room safe, desk
Executive Suite Room | Down comforters, Select Comfort beds, in-room safe, desk
Exterior
Apartment 3 Bedrooms Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle, paper towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Pool
  • Gym
  • Room service
The current price is AED 128
AED 155 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Executive Suite Room

Executive Suite Room | Down comforters, Select Comfort beds, in-room safe, desk

Executive Suite Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Size Room

Deluxe King Size Room | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Size Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Premier

Deluxe Twin Premier | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Premier

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Size Room

Down comforters, Select Comfort beds, in-room safe, desk

Superior King Size Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premier

Deluxe King Premier | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Premier

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Superior King Size Room

Executive Superior King Size Room | Down comforters, Select Comfort beds, in-room safe, desk

Executive Superior King Size Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Suite

Apartment 2 Bedrooms Suite | Living area | 32-inch LCD TV with cable channels, TV

Apartment 2 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 164 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Deluxe Twin Room

Executive Deluxe Twin Room | Down comforters, Select Comfort beds, in-room safe, desk

Executive Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment 3 Bedrooms Suite

Apartment 3 Bedrooms Suite | Living area | 32-inch LCD TV with cable channels, TV

Apartment 3 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 167 sq m
  • Sleeps 6
  • 2 King Beds OR 2 Twin Beds

View all photos for Executive Deluxe King Size Room

Executive Deluxe King Size Room | Down comforters, Select Comfort beds, in-room safe, desk

Executive Deluxe King Size Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Premier

Superior King Premier | Down comforters, Select Comfort beds, in-room safe, desk

Superior King Premier

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Select Comfort bed
Blackout drapes/curtains
Down duvet
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Floor Deluxe King Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premiere

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Premiere

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Premiere

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Premiere

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Floor Superior Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment Suite

Down comforters, Select Comfort beds, in-room safe, desk

Three Bedroom Apartment Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room

Down comforters, Select Comfort beds, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Premier

Down comforters, Select Comfort beds, in-room safe, desk

Superior King Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Down comforters, Select Comfort beds, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Floor Deluxe Twin Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Down comforters, Select Comfort beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment Suite

Down comforters, Select Comfort beds, in-room safe, desk

Two Bedroom Apartment Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Executive Floor Deluxe Room

Down comforters, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Exterior

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9.4 out of 10, Exceptional, 89 reviews
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AED 250 total
includes taxes & fees
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About the neighborhood

Map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256

What's nearby

  • Ciputra World Mall - 6 min walk - 0.5 km
  • Surabaya Zoo - 2 min drive - 2.6 km
  • Surabaya Town Square - 3 min drive - 2.6 km
  • Pakuwon Mall - 7 min drive - 5.8 km
  • Tunjungan Plaza - 7 min drive - 6.5 km

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • ‪First Love Patisserie - ‬3 min walk
  • ‪Rumah Makan Ramayana - ‬3 min walk
  • ‪The Cafe - ‬3 min walk
  • ‪Citilites Sky Club & Bistro - ‬2 min walk
  • ‪Jamoo Restaurant - ‬8 min walk

About this property

Java Paragon Hotel and Residences

Upscale family-friendly hotel near Tunjungan Plaza
You can look forward to a terrace, a coffee shop/cafe, and a garden at Java Paragon Hotel and Residences. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Cafe, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Express check-out, babysitting (surcharge), and a front-desk safe
Room features
All 230 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Select Comfort beds and down comforters
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, Indonesian, Japanese

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Fairfield by Marriott Surabaya

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The price is AED 115
AED 139 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 50,000 per stay)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 175,000 for adults and IDR 175,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Avenue Lounge and Bar
  • The Cafe

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,618 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 370000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Frequently asked questions

Does Java Paragon Hotel and Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Java Paragon Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Java Paragon Hotel and Residences?

Self parking is free at this property.

What time is check-in at Java Paragon Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Java Paragon Hotel and Residences?

Check-out is at 11:30 AM. Late check-out is available for a 50% fee (subject to availability).

Does Java Paragon Hotel and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Java Paragon Hotel and Residences located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Ciputra World Mall, Al-Akbar Mosque, and Lapangan Thor Stadium. Surabaya Zoo and Surabaya Town Square are also within 2 mi (3 km).

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Java Paragon Hotel and Residences Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 146 reviews
Rating 8 - Good. 70 out of 146 reviews
Rating 6 - Okay. 27 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Stayed 2 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is highly recommended. We will definitely be back in the future.
Stayed 5 nights in Jul 2024

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024

8/10 Good

Shuichi

Liked: Cleanliness, amenities
便利で綺麗なホテルです。朝食も良いですね。
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Takuya

Stayed 2 nights in May 2024

8/10 Good

Shunichiro

Stayed 1 night in Feb 2024

6/10 Okay

Takuya

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

kit wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦入住
酒店鄰近大商場，走路約10分鐘到達。交通尚算便利。大堂，房間都整潔。推薦入住！
Stayed 3 nights in Sep 2023

6/10 Okay

HITOSHI

Disliked: Staff & service, property conditions & facilities

2/10 Terrible

HITOSHI

Stayed 4 nights in Aug 2022

8/10 Good

Mejani

Stayed 1 night in May 2022

8/10 Good

YUTAROU

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Surabaya Trip 14 - 21 Dec 2019
Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

10/10 Excellent

jin, ジャパン

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
スタッフはとても隅々まで気を配って働いています。 会えば何時も笑顔で対応してくれます。 しかし室内は古さが目立ちます。 それでも日本のホテルより断然広く快適に過ごせます。
Stayed 5 nights in Dec 2019

10/10 Excellent

Aw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice Hotel in Surabaya
ein gutes Hotel, großes Zimmer mit Minibar, großes und sauberes Bad mit Dusche sehr freundlicher Service gute Restaurants nette Roofbar
Stayed 1 night in Sep 2019

6/10 Okay

Masuda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Swimming pool is one of the best in my life :) It was a really great experience!
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019