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Vasa Hotel Surabaya

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vasa Hotel Surabaya

2 restaurants, international cuisine
Lobby
Outdoor pool, sun loungers
Front of property
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
The price is AED 262
AED 317 total
includes taxes & fees
26 Nov - 27 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Select Twin Bed Room, City view

Free minibar, in-room safe, desk, blackout drapes

Select Twin Bed Room, City view

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Breccia Suite, Bath up, City View, Executive lounge access

Breccia Suite, Bath up, City View, Executive lounge access | Free minibar, in-room safe, desk, blackout drapes

Breccia Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room, High floor, City View

View from room

Premium King Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, High floor, City View

Free minibar, in-room safe, desk, blackout drapes

Premium Twin Room, High floor, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchenette, City View

Executive Apartment, 1 Bedroom, Kitchenette, City View | Living room | 43-inch LCD TV with cable channels, TV

Executive Apartment, 1 Bedroom, Kitchenette, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms, Bathtub, City View

43-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms, Bathtub, City View

Highlights

Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
Blackout drapes/curtains
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Twin Bed Room, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Executive Twin Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Glacier Suite, Bath up, City View, Executive lounge access

Free minibar, in-room safe, desk, blackout drapes

Glacier Suite, Bath up, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Separate bathtub and shower
Private bathroom
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms, Bathtub, City View

Executive Apartment, 3 Bedrooms, Bathtub, City View | Free minibar, in-room safe, desk, blackout drapes

Executive Apartment, 3 Bedrooms, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
Free minibar items
LCD TV
  • 132 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Select King Bed Room, City View

Free minibar, in-room safe, desk, blackout drapes

Select King Bed Room, City View

Highlights

Soundproofed
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room, City View, Executive lounge access

View from room

Executive King Bed Room, City View, Executive lounge access

Highlights

Soundproofed
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Surabaya, Pakuwon Indah

Pool
Kids pool
Parking included
Free WiFi
9.6 out of 10, Exceptional, (147)
The price is AED 270
AED 327 total
includes taxes & fees
25 Nov - 26 Nov
Four Points by Sheraton Surabaya, Pakuwon Indah

About the neighborhood

Map
Jalan HR Muhammad No. 31, Surabaya, East Java, 60266

What's nearby

  • Pakuwon Mall - 5 min drive - 4.0 km
  • Surabaya Plaza Shopping Mall - 9 min drive - 8.8 km
  • Royal Plaza Surabaya - 9 min drive - 8.8 km
  • Tunjungan Plaza - 9 min drive - 8.7 km
  • Grand City Surabaya - 10 min drive - 10.0 km

Getting around

  • Margorejo Station - 7 min drive
  • Tandes Station - 15 min drive
  • Surabaya (SUB-Juanda) - 33 min drive

Restaurants

  • ‪Soto Ayam Ambengan Pak Sadi Asli - ‬5 min walk
  • ‪Seafood Artomoro Pak Kumis - ‬6 min walk
  • ‪Ming Garden - ‬9 min walk
  • ‪Waroeng Pati - ‬11 min walk
  • ‪Demandailing Cafe - ‬6 min walk

About this property

Vasa Hotel Surabaya

Luxury family-friendly hotel near Pakuwon Mall
Located close to Royal Plaza Surabaya, Vasa Hotel Surabaya provides a terrace, a coffee shop/cafe, and a playground. Indulge in a massage and a body treatment at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and express check-out
  • Express check-in, massage treatment rooms, and a front-desk safe
  • Guest reviews speak highly of the first-rate property condition
Room features
All 388 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like free stocked minibars and bathrobes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 43-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 517880 for adults and IDR 312180 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 209 Dining
  • Xiang Fu Hai
  • Chamas

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 650000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 517880 for adults and IDR 312180 for children
  • Airport shuttle fee: IDR 425000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 425000 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Vasa Hotel
Vasa Surabaya
Vasa Hotel Surabaya Java
Vasa Hotel Surabaya Hotel
Vasa Hotel Surabaya Surabaya
Vasa Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does Vasa Hotel Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Vasa Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vasa Hotel Surabaya?

Self parking is free at this property.

What time is check-in at Vasa Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Vasa Hotel Surabaya?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Vasa Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 425000 per vehicle applies.

Where is Vasa Hotel Surabaya located?

Located in Surabaya, this family-friendly hotel is 1.9 mi (3 km) from Pakuwon Mall, and within 6 mi (10 km) of Tunjungan Plaza and Royal Plaza Surabaya. Surabaya Plaza Shopping Mall and Red Bridge are also within 6 mi (10 km).

Vasa Hotel Surabaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 131 reviews" "
Rating 8 - Good. 27 out of 131 reviews" "
Rating 6 - Okay. 10 out of 131 reviews" "
Rating 4 - Poor. 8 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Stayed 4 nights in Oct 2024

10/10 Excellent

Intan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events.
Stayed 1 night in Aug 2024

10/10 Excellent

SATISH, CANONSBURG

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Kuang Yan

Stayed 1 night in Jul 2024

10/10 Excellent

Juwita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff hospitality are great. Thanks
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The variety and quality of breakfast were great. The customer service both at the front desk and breakfast were outstanding.
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal V

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and service seemed excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

riccy

Liked: Cleanliness, staff & service, amenities
Need to be fix ,the pool area
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Nenny, Seminyak

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room with daily free minibar. spacious, nice bed, friendly staff.
Stayed 2 nights in Jan 2023

8/10 Good

D

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Yagna N S, singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the room design and lighting is a bad joke; can't shave or comb hair with the light at wash basin; no working table and chair; never seen such stupid non functional room design and furnishing. Air conditioning is horrible; temperature done not come down and it feels very humid and damp; almost impossible to sleep with the thick comforter provided with non-functional air condition which is not only in my room by 3 others on different levels travelling with me. Never staying again in this hotel
Stayed 2 nights in Nov 2022

10/10 Excellent

aprilia

Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad 5 stars
Check in process were smooth, even-though it weren't at the 33th floor as declared on the booking site. We stayed 2 nights at the Glacier Suites. It was far from the standard of 5 stars hotels. The carpets we’re dusty and full of stains. The bathroom amenities and interiors were below par than advertised. Bedding was mediocre, 3 stars standards. Lack of placement in light switches. Overall it wasn't as we expect it to be. Lack of hospitality services in all aspect. Poor standards of social distancing and crowd control during pandemic.
Stayed 1 night in Dec 2020

8/10 Good

Andrie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Handojo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near access to the tol gate
Stayed 1 night in Mar 2020

10/10 Excellent

Ammor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended
Stayed 1 night in Feb 2020

6/10 Okay

Sufan

Liked: Staff & service
Disliked: Cleanliness
The hotel is getting old and cleanliness especially the shower is poor. The floor was slimy
Stayed 3 nights in Feb 2020

8/10 Good

Sit Hian

Business traveler
Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Norman, Los Angeles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice, nice room, but the restaurant food and breakfast are not good.
Stayed 2 nights in Dec 2019

4/10 Poor

Ambler

Liked: Room comfort
Disliked: Staff & service
Don't stay here
Too many other choices. Here was what went wrong: no transportation from airport to hotel when we really needed it. No toilet tissue left after housekeeping, even when we called to remind them after. In the middle of nowhere. YOu need car for anything. Takes forever to get served a cup of coffee. At pool side bar I got told I had to pay cash for a drink because i had "run out of deposit". That last one is first time ever.
Stayed 4 nights in Nov 2019

10/10 Excellent

Paul, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a brunch
Service was very good. Breakfast was excellent - huge selection - like a brunch menu
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019