Bumi Surabaya City Resort

5.0 star property
Luxury Surabaya hotel in Embong Kaliasin with 4 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bumi Surabaya City Resort

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Outdoor banquet area
Garden
View from room
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
The price is AED 156
Price available on 20/11/2024

Room options

Classic Club Room

Highlights

Air conditioning
LED TV
Separate bathtub and shower
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

Highlights

Air conditioning
LED TV
Separate bathtub and shower
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271

What's nearby

  • Tunjungan Plaza - 13 min walk
  • Submarine Monument - 20 min walk
  • Grand City Surabaya - 4 min drive
  • Surabaya Plaza Shopping Mall - 4 min drive
  • Surabaya Zoo - 6 min drive

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 19 min drive

Restaurants

  • ‪Arumanis Restaurant - ‬4 min walk
  • ‪Kizahashi Restaurant - ‬4 min walk
  • ‪Sate Klopo Keputran - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Depot Barokah - ‬6 min walk

About this property

Bumi Surabaya City Resort

Luxury hotel located in Embong Kaliasin
Close to Tunjungan Plaza, Bumi Surabaya City Resort provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a massage at The Asia Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Enjoy the gym, as well as activities like racquetball/squash. In addition to a business center and a spa tub, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Tennis courts, a roundtrip airport shuttle (surcharge), and barbecue grills
  • A ballroom, free newspapers, and concierge services
Room features
All 242 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Restaurants on site

  • Kizahashi
  • Arumanis
  • Cascades Poolside
  • Siti Inggil

Spa

  • Massages

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 500000 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 250000 per person (roundtrip)
  • Valet parking fee: IDR 75000 per night
  • Rollaway bed fee: IDR 500000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bumi Surabaya
Hotel Bumi
Hotel Bumi Surabaya
Bumi Surabaya City Resort Java
Hyatt Surabaya
Bumi Surabaya City Surabaya
Bumi Surabaya City Resort
Bumi Resort
Bumi Surabaya City
Bumi Surabaya City Resort Hotel
Bumi Surabaya City Resort Surabaya
Bumi Surabaya City Resort Hotel Surabaya

Frequently asked questions

Does Bumi Surabaya City Resort have a pool?

Yes, this property has an outdoor pool.

Is Bumi Surabaya City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bumi Surabaya City Resort?

Self parking is free at this property.

What time is check-in at Bumi Surabaya City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bumi Surabaya City Resort?

Check-out is at noon.

Does Bumi Surabaya City Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.

Where is Bumi Surabaya City Resort located?

Located in Embong Kaliasin, this luxury hotel is within a 15-minute walk of Sharp Bamboo Monument and Tunjungan Plaza. Joko Dolog Statue and Surabaya Youth Center are also within 15 minutes. Surabaya Gubeng Station is 28 minutes by foot.

Bumi Surabaya City Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 160 reviews" "
Rating 8 - Good. 44 out of 160 reviews" "
Rating 6 - Okay. 10 out of 160 reviews" "
Rating 4 - Poor. 3 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ZHI YAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Nicole

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nenny, Seminyak

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, you can feel the green in the big city
Stayed 1 night in Jul 2024

10/10 Excellent

Mohamed Abrori, Singapore

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Stayed 2 nights in Feb 2024

8/10 Good

Benjamin

Business traveler
Liked: Staff & service, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

KARUNA KARAN

Business traveler
Disliked: Property conditions & facilities, room comfort
Run down hotel Not clean
Stayed 2 nights in Dec 2023

10/10 Excellent

REFINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Stayed 2 nights in Sep 2023

8/10 Good

Adeleen

Traveled with family
Liked: Staff & service, amenities
all staff is very good and nice.
Stayed 3 nights in Jul 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Nenny, Seminyak

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
Stayed 2 nights in Jan 2023

10/10 Excellent

kamil ali

6/10 Okay

Lloyd

Stayed 27 nights in Dec 2022

10/10 Excellent

Helen N

Stayed 1 night in Dec 2022

6/10 Okay

Vitesh

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Njoo Aland

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wesome hotel
Good place to stay. Awesome place
Stayed 1 night in Oct 2020

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Have stayed at this hotel many times always a pleasure to stay there
Stayed 4 nights in Jan 2020

10/10 Excellent

TalalKhaimi, Saudi Arabia.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is above and beyond my expectations. The location is outstanding, close to city center, major attractions and shopping malls. The hotel facilities are outstanding. The staff were extremely professional, polite, and supportive. I love my stay and definitely would love to go back.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was elegant and nice. Bed and view was awesome. And came with a wonderful breakfast... many many choices.
Stayed 1 night in Dec 2019

10/10 Excellent

Ho Keat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The check-in was a breeze. Love the breakfast!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel with aweaome garden. However food choice was limited to local fare and it was almost the same food being served for breakfaat lunch and dinner. After three days stay some of my children skip breakfast.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was fine
Stayed 1 night in Dec 2019

10/10 Excellent

Yuni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cultural and unique hotel
We stayed for a business purpose and followed by family time. Both times we had a great time. Room design was incorporated with cultural arts which was really nice. It was spacious as well. Bathroom was all marbles. Breakfast was phenomenal. Tons of choices that cater to local and international tastes. Garden was nice. We'd definitely stay there again.
Stayed 2 nights in Dec 2019

10/10 Excellent

MF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean. Room service is great. Very friendly staff and nice food
Stayed 4 nights in Nov 2019