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"I recently stayed at Bastion Luxury Hotel and I was thoroughly impressed by the exceptional service provided by the staff. From the moment we arrived, every team member I encountered was professional, courteous, and genuinely welcoming."

"Great place to stay with family. It’s clean and also safe in the area. The staff is helpful whenever you need anything such as transport or information. "

"Excellent staff & maids! Complimentary breakfast each day was wonderful & tasted great! Busy area but in the heart of cultural experiences! Felt safe & no scams while there traveling in or outside hotel! Nice restaurant too!! "

"The staff was marvelous especially Jorge and Raul. The walkability was great. The hotel is next to a REALLY NICE mall and grocery store. We will DEFINITELY be back. "

"La habitación era muy cómoda y nos sentimos bien con mi pareja aunque el cuarto tenía un olor a húmedad."

"Very good "

"Todo espectacular 10/10"

"Great"

"Yall I stayed here with my 15yr old son for spring break 2025 about a week ago. It was decent and had what we needed. Ocean view, air conditioning, refrigerator and bathroom. There was no microwave but that’s okay because there’s a grocery store walking distance a block away so we got snacks and ate out everyday. The beach is literally right across the street so that was a big plus for us. The room was clean, we had two twin beds, there’s breakfast in the mornings (you will have to pay). There’s also options to get dinner there but we weren’t in the room that much and definitely wanted to try out all the restaurants around town. There’s 24/7 security which was extremely nice and a private cap driver that will take you around if you need him. We used Uber but just to know if we needed other options we had them right there. I would definitely stay there again. It’s super close to the walled city (clock tower), Getsemaní and Bocagrande. The most I spent on an Uber the whole week we were there was probably $7 so I can’t complain about anything. Thank you IBIS for making sure my son and I felt comfortable after exploring the streets of Cartagena. "