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"Very comfortable, staff really friendly and efficient. Would stay again"

"First time we have stayed at the hotel and it’s safe to say we were not disappointed. Staff are very friendly, helpful, and welcoming and the hotel’s facilities are excellent. The breakfast is really good and there is plenty to choose from, also the free secure parking is excellent and an added bonus. The restaurant is excellent and they have some great offers on for residents, the hotel offered a New Year’s Eve party special which was a 3 course meal with a glass of Prosecco and was very well priced. Chester city centre is a 5 minute walk which is ideal and if you walk along the canal path there’s a great pub 3 minutes away called the Harkers Arms. We enjoyed the hotel that much we have already booked for New Year’s Eve this year and we can recommend this hotel highly. Also our room was cleaned every day with the towels replaced every day, all together we had a fantastic 3 nights and the staff were first class."

"Great place to stay and the reception team were friendly and very approachable "

"Great clean friendly hotel"

"Matthew was on Reception again this Christmas when I arrived on Christmas Eve - he was so kind and helpful to me, as I was in a complete state having left my case in London!! Great service from him and the room service chap. Im afraid i left without tipping, to my regret. I hope to see you again next Christmas (in a calmer state!) when i will rectify. "

"Fantastic spa break, hotel was spotlessly clean. Sophie and Ella in the restaurant were attentive and went out their way to make our evening memorable. Could not fault our stay, will definately be back ! "

"Lovely staff, great location, great rooms. Would definitely recommend "

"A very central hotel with very friendly staff. The set menu in the restaurant is amazing. Highly recommend."

"Brilliant family stay had by all very welcoming at reception and gave us all information required about hotel"