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"Lovely place great facilities "

"We recently had the pleasure of staying at Laguna Hotel, and we were absolutely delighted with the experience. From the moment we arrived, the staff provided exceptional service, ensuring our stay was comfortable and enjoyable. Without a doubt, we look forward to returning and enjoying another fantastic stay. "

"This was a lovely stay. The gentleman at the desk, I believe his name was Lewis, was exceptional. The room was comfortable but could use a refresh. A good experience overall."

"Excellent professional staff and service in all areas. Thank you. "

"Great location, although Bournemouth is hilly, underground car park is very convenient, check in quick and room ready early. Room very comfortable, modern and clean - only missing a fridge. Breakfast was excellent - happy to go back"

"Advertised as free parking but on arrival had to pay £7 not good. Breakfast is brilliant, staff friendly and helpful. Definitely stay here again"

"Great location and staff. Room clean. It is small, but that ok, bed very nice. Would stay here again, able to walk to everything I wanted to see."

"The assitant at trueville was very polite and friendly allow going to hermitige hotel for my breakfast was arkward im disabled and i have a small mobility scooter i could charge the battery at hotel im very gratefully appreciated it being battery charge at hotel the breakfast was huge at trouville and was very good i think the helpfull staff at trouville hotel very short of staff but worked and helped everyone as best they could thanking you 😀 all staff for all your help being disabled the staff wear excellent especially the reception lady "

"The hotel is close to cruise terminal As you check-in you need to register your car or you get fined Staff forgot to tell me this"