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"The property needed "

"This was ok. It was nice and quiet but I gave it 4 stars because it was a bit old. The elevator felt like it might break down at any moment. But overall for the price you at the heart of winter park but not walking distance to anything."

"Loved how close this property is to the lifts. It's in the middle of it all and super convenient for friends staying all around to come together and hang out. The beds were comfy, room was cozy, and we loved that they had box fans in the room. Would stay here again!"

"Excellents stay"

"Cleanliness could do better"

"Stairs, stairs, stairs. Do not stay here if you have mobility issues. Beds were comfy, breakfast was really impressive and the staff was adorable, helpful, responsive. SV is expensive so don't think the price of the room is an indicator of opulence "

"Everything was good!"

"Our room was large nicely appointed and comfortable. The service is the real issue at this hotel. They are understaffed and don't answer the phone most of the times. The majority of the staff do not seem happy to to provide customer service. When I checked out, they presented me with a bill that included room and taxes which I had already paid through Expedia. It seems very unorganized and like I said customer service is very poor."