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"Great staff! Everyone was extremely friendly and knowledgeable. They allowed us to check in early. It was super convenient. Rooms were huge and spacious. Many places to eat near the hotel. Most important they have a massage spot next door. They were amazing. "

"Close to shopping and dining at Shinsaibashi main area. Easy access to take subway to go Umeda/ Kyoto area for more exploring. They don’t have laundry room and no laundromat closed by. If you plan to stay there for more than a few days, be prepared to bring enough clothes for your stays. "

"Great stay. "

"Excellent location. Hotel was right smack between various Namba train stations and beside OCAT. The hotel has a very European vibe and the queen bedroom was relatively large by Japanese standards. It has all the required amenities. We loved the welcome drink at the hotel lobby. One hot and 1 cold. The dashi soup was a life saver after walking in the cold. My room had the city view and I could see the Don Quijote ferris wheel. My only gripes had to do with the mattress and pillows. But I...

"This property is in a good location plenty of dinning options close by and a main metro station less than 5 mins away. The staff were always friendlyband professional. The hktelsnis a little bit dated but the location more than makes up for this, overall i spent a comfortable week in this hotel."

"Very accommodating and helpful staff in times of all you need and very warm to entertain you even in late check ins, and also very accessible in transportation and some shops"

"Very nice"

"Mostly great staff and they cleaned the room very well each day. Most of the receptionists were helpful though one was not so much. Convenient location near 3 malls within 1 minute, near a major station to get to Nara, Kyoto, Kobe, and around Osaka. Lots of places to eat and shop."