Find Family Hotels in Matsumoto

"The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend ! "

"Owner is very nice and recommended sightseeing places to us. He also contacted us in advance and warn us about the snow and recommend us to get snow tires. Wonderful breakfast. Only concern is the heater in the room wasn’t hot enough but cold is still beareable "

"A good place to relax with family!"

"Really spacious cabin, clean, friendly and extremely helpful staff. We encountered minor issue during our stay but was being dealt with immediately. We really love our cabin, the mountain view is gorgeous and it comes with full kitchen amenities. "

"Ok cool place, not cheap. But be prepared, this is a really local Japanese hotel. Almost no one speaks English behind the desk. The rooms are Japanese Rooms with Tatami, the Onsen's are beautiful and the key feature of the hotel. It's quite luxurious by Japanese standards but recognise you will probably be the only foreigners in the entire hotel. But a warning as they they played tricky in the booking. Booked two months in advance, non-smoking, city view. 24 hours before the booking they...

"This was a nice clean hotel in a good area. You can walk to the huge fort/palace/garden. Also to nice shopping and an "old town" area."

"Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!"

"Easy check in."