Ace Inn Matsumoto provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
Bike rentals, self parking (surcharge), and a front-desk safe
Free newspapers, luggage storage, and a vending machine
A 24-hour front desk, an elevator, and a computer station
Guest reviews speak highly of the helpful staff
Room features
All 158 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
Bathrooms with deep soaking tubs and bidets
Refrigerators, coffee/tea makers, and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (JPY 1100.00 per night; includes in/out privileges)
Offsite parking within 328 ft (JPY 1100 per night), from 3:00 PM to 10:00 AM
Food and drink
Free buffet breakfast available daily 6:30 AM–9:30 AM
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
Wheelchairs available on site
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Refrigerator
More
Desk
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Phone
Slippers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: JPY 1100.00 per night (in/out privileges)
Nearby parking fee: JPY 1100 per night (328 ft away; open 3:00 PM to 10:00 AM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto
Frequently asked questions
Is Ace Inn Matsumoto pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Ace Inn Matsumoto?
Self parking is available for JPY 1100.00 per night.
What time is check-in at Ace Inn Matsumoto?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Ace Inn Matsumoto?
Check-out is at 10 AM.
Where is Ace Inn Matsumoto located?
Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Jorinji Temple and Matsumoto Castle. Matsumoto Timepiece Museum and Fukashi Shrine are also within 10 minutes. Matsumoto Station is 11 minutes by foot.
Ace Inn Matsumoto Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 217 out of 626 reviews" "
10 - Excellent
217
Rating 8 - Good. 265 out of 626 reviews" "
8 - Good
265
Rating 6 - Okay. 114 out of 626 reviews" "
6 - Okay
114
Rating 4 - Poor. 23 out of 626 reviews" "
4 - Poor
23
Rating 2 - Terrible. 7 out of 626 reviews" "
2 - Terrible
7
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Fei Sian
Traveled with partner
17 December 2024
The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Fei Sian
Stayed 1 night in Dec 2024
6/10 Okay
Wendy
Traveled with group
2 November 2024
Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Mun Sze
Stayed 1 night in Apr 2024
10/10 Excellent
Hugh
27 March 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Our 1 night stop whilst passing through Matsumoto was best described as great value.
Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Verified traveler
Stayed 1 night in Jan 2024
10/10 Excellent
Natasha
23 October 2023
Natasha
Stayed 1 night in Oct 2023
10/10 Excellent
Jonathan
23 January 2023
Jonathan
Stayed 1 night in Jan 2023
8/10 Good
Donna
4 January 2023
Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Hotel is very well located, near the JR line and Bus station. The breakfast which came with the room was most welcome. The room was fine, well-appointed, and up to date. However, the walls are thin, and noises from other rooms are obtrusive.