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"The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend ! "

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"Wonderful hotel. I will definitely come back. The bed is excellent, soft like clouds! I did not want to leave my bed in the morning. Breakfast selection is decent too. In your hotel room, there is very detailed muti-page recommendation of places and food to try. It is written in both japanese and english. The location is about 5mins from Matsumoto castle. Check if the castle does light up at night during your stay."