Search Inns in Malpas

"The hotel was excellent and the staff were lovely but we made the booking on hotels.com and when we arrived the hotel had no knowledge of us and this caused 10 minutes of extreme stress. Fortunately I was able to locate this reference, they found the booking and still had rooms so it got sorted. When we got to the room the pull out bed had not been made, again not the hotels fault as they weren't expecting us and they sorted it within 5 minutes. In summary big thums up to the hotel but the experience partially spoiled by the incompetence of Hotels.com as they had not placed my booking on the Hampton by Hilton system. I trust that hotels.com are going to credit back some or all of my one key credits due to your incompetence "

"Lovely "

"The staff are all ways friendly and helpful "

"Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again "

"Great location "

"Great hotel for a city stay. Attentive staff, quiet and comfortable rooms & great location for all the sites of Chester. "

"lovely old building with lots of History and character the room was in good repair and clean , daily cleaning, Staff were very friendly and always helpful i really enjoyed my stay there would definitely return "

"Swimming pool. allowed us to book our wanted time slot. Thanks"

"Great reception staff Magdalena and very helpful, lovely gym and pool area!! Bedroom was spotless, bed was quite hard. "