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"This is always my go-to place when in Manila. Location is excellent & walking distance to bars, resto, mall, pharmacy. Excellent customer service."

"Staff are all nice "

"We will return here! May 2025 • If and when we return here, this is the hotel I will choose again to stay. This was our first experience here. We normally stay at Makati Shangrila, but now, it's Dusit Thani! Every staff member, from Front entrance security, to door greeters, to Front desk, Concierge, Pantry Restaurant, Restroom attendants, maintenance staff, and most of all, the kindest, perfect Housekeeping staff you will ever come across! Well done, Dusit Thani! I just have one complaint: the windows of the hotel rooms need cleaning badly. We stayed on the 9th floor, my sister on the 11th floor, and another on the 12th. All rooms had windows that need some attention to be cleaned. Location is perfect and I wanted to take pictures looking out of my room, but the dirty and heavily polluted windows from the streets, made it impossible. Each floor has its own walkable ledge, so hi-rise window cleaners are not needed. Just cleaning staff to stand outside without ropes or scaffolds. Maybe it’s just too dangerous to consider but, everything else in and around the hotel, just WONDERFUL and beautiful."

"Staff and service crew are courteous. Breakfast has a lot of options and food tastes good."

"A great hotel conveniently located"

"centrally located, good value for money, have stayed here in the past, will continue to stay here in the future"