Find Hotel with a Concierge in Los Altos, CA

"Overall, this is a very nice hotel, and our stay was enjoyable. The one thing that caused us problems was the heating and a/c unit. Our room was cold, and none of our temperature changes on the thermostat made any improvement. After several attempts on our own over several hours, we stopped at the front desk, mentioned the problem, and while we were out, the maintenance staff resolved the issue. I recommend some kind of written instructions be provided. The thermostat for this unit was unlike anything I’ve seen before, and it was not obvious which symbol should be selected to set the unit to heat the room. We appreciate the prompt response once the staff was notified of the situation."

"It was peaceful "

"The cleaning staff was beneficial, and the room was spacious. "

"Excellent stay. Quiet area. Walls a little thin but very minor. Would stay again. Location can’t be beat. "

"Very spacious, two wash hand basin in bathroom with separate shower and tub. Free/ Complimentary happy hour. Very clean and friendly staff. The name Grand Hotel supersedes the premises."

"Great stay close to airport"

"The property and facilities are always great during every stay."

"Hotel shuttle from and to airport. "

"5 stars"