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Sheraton Palo Alto Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Palo Alto Hotel

Premium bedding, down comforters, pillowtop beds, in-room safe
Superior Room, 1 King Bed | Pool | Outdoor pool, open 6 AM to 10:00 PM, pool umbrellas, sun loungers
Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Parking available
The price is AED 646
AED 747 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Kitchenette

Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Down duvet
Pillowtop bed
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

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Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Down duvet
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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Property entrance

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Pool
Breakfast included
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1352)
The price is AED 400
AED 527 total
includes taxes & fees
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Creekside Inn

About the neighborhood

Map
625 El Camino Real, Palo Alto, CA, 94301

What's nearby

  • Stanford Shopping Center - 6 min walk
  • Stanford Stadium - 14 min walk
  • Lucile Salter Packard Children's Hospital at Stanford - 3 min drive
  • Stanford University - 4 min drive
  • Stanford University Medical Center - 5 min drive

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco Intl. Airport (SFO) - 32 min drive

Restaurants

  • ‪Gott's Roadside - ‬6 min walk
  • ‪Verve Coffee Roasters - ‬6 min walk
  • ‪Philz Coffee - ‬7 min walk
  • ‪Cardinal Club Lounge - ‬1 min walk
  • ‪Wildseed - ‬7 min walk

About this property

Sheraton Palo Alto Hotel

Hotel near Stanford Shopping Center
Located close to Stanford University Medical Center and Stanford University, Sheraton Palo Alto Hotel provides a poolside bar, shopping on site, and a coffee shop/cafe. The on-site local cuisine restaurant, Poolside Grill, offers breakfast, dinner, and a poolside location. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a computer station, and smoke-free premises
  • Luggage storage, 14 meeting rooms, and a banquet hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 346 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 17.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Poolside Grill

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5405 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Transfer shower
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 2 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 25 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 per person
  • Self parking fee: USD 17.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto

Frequently asked questions

Does Sheraton Palo Alto Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM. The pool will be unavailable from December 2 2024 to January 31 2025 (dates subject to change). The property will be renovating the pool from November 25 2024 to January 31 2025 (completion date subject to change).

Is Sheraton Palo Alto Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet.

How much is parking at Sheraton Palo Alto Hotel?

Self parking is available for USD 17.00 per day.

What time is check-in at Sheraton Palo Alto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Palo Alto Hotel?

Check-out is at noon.

Where is Sheraton Palo Alto Hotel located?

Situated in the business district, this hotel is within 2 mi (3 km) of Stanford Shopping Center, Stanford University, and Stanford University Medical Center. Facebook Campus and San Francisco Bay are also within 6 mi (10 km). Palo Alto Station is only a 4-minute walk and Menlo Park Station is 30 minutes.

Sheraton Palo Alto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Difan

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very noisy at sunday night, young people talking in hallway, come by late, banging doors. hard to sleep before 1am
Stayed 1 night in Jan 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jan 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service
Elevator not working and pool was being worked on. Price was the same as if everything was working and up to speed.
Stayed 1 night in Dec 2024

4/10 Poor

Sofia

Renovation on site..??? Never mentioned while booking - very disappointing
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Stayed 2 nights in Dec 2024

8/10 Good

Lu

Stayed 1 night in Dec 2024

8/10 Good

Lu

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Fantastic. Was under some refurbishment but priced accordingly.
Stayed 1 night in Dec 2024

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Why the vacuuming at 4:30pm? My nap time.
Stayed 1 night in Dec 2024

10/10 Excellent

Qiang

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very nice rooms!
Stayed 1 night in Dec 2024

10/10 Excellent

RACHEL

Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro Valdez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the time I stayed the room was quiet seemed a litlltle bit outdated but still nice close to the stanford hospital and downtown Palo Alto excellent service at the hotel and has a restaurant and a bar at the property will stay again there if needed
Stayed 2 nights in Nov 2024

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hope, los angeles

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Staying at the Sheraton was like entering a pandemic time warp: the room was admirably clean but service was bad, and at times non-existent. I was mainly there to sleep so there was plenty of time to make up my room--yet one day housekeeping skipped it entirely. When I requested two washcloths, I got an entire bag full of towels of every kind. The room was comfortable except for the saggy mattress. Overall my experience alienating, and I was glad to leave.
Stayed 4 nights in Nov 2024

10/10 Excellent

Milicent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Willa Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with plenty of amenities. Conveniently located to campus with friendly, helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024