Find Family Hotels in Leeds City Center

"Good "

"Service was exceptional! I had a baby and needed help with sterilising his bottles and staff were so helpful and went over and beyond with everything! Room was a bit cold when we arrived but they provided us with a heater which did the trick ! Room was in an ok condition could do with a bit of a refurb ! Overall really pleasant stay as service was exceptional!"

"Brilliant but could've been sky tv in the rooms "

"Surprisingly larger, great price, friendly staff. Checkin was a little challenging as not obvious where reception was - tucked away down back access / alleyway but that’s a minor niggle."

"Well appointed hotel with super helpful staff. The bar and lobby area are freezing in the winter because they are effectively open to the external doors. Very disappointed at the intransigent response to my request for a refund as I had to check out a day earlier for family reasons - despite I told them 2 days earlier. Not what I expect from Hilton, especially as a Hilton Honours member for 20 years. The way of the world I guess?"

"Lovely hotel - brilliant location with lots of places to eat nearby and easy access to the shops . "

"I booked the Novotel months ago, this was changed to the Mercure but not by me weeks ago. I received the customary welcome email 24 hours before from the Mercure. I arrived at my hotel and wasn’t able to gain entry - eventually someone arrived to say I’d be transferred to The Novotel. On arrival at The Novotel I explained the position and quite frankly the reception staff weren’t interested - no comment and no apology. I’ts been a while since I stayed at a Novotel and this I think may be the...

"Good comfy room!"