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"First time we have stayed at the hotel and it’s safe to say we were not disappointed. Staff are very friendly, helpful, and welcoming and the hotel’s facilities are excellent. The breakfast is really good and there is plenty to choose from, also the free secure parking is excellent and an added bonus. The restaurant is excellent and they have some great offers on for residents, the hotel offered a New Year’s Eve party special which was a 3 course meal with a glass of Prosecco and was very well priced. Chester city centre is a 5 minute walk which is ideal and if you walk along the canal path there’s a great pub 3 minutes away called the Harkers Arms. We enjoyed the hotel that much we have already booked for New Year’s Eve this year and we can recommend this hotel highly. Also our room was cleaned every day with the towels replaced every day, all together we had a fantastic 3 nights and the staff were first class."

"New years Eve party there had a excellent night great food great service and above all great staff."

"Lovely staff, easy check in and well maintained property. Would stay again"

"Stayed at this property on a few occasions amazing staff so clean and welcoming also food is amazing "

"Reception Staff are very helpful and pleasant to speak to. Cleaners too are lovely and the place is spotless ! All the staff are a credit to the hotel. If I was forced to critique I would say the rooms are pretty basic but they do have everything you need. Lacking the extra detail for a 4 star hotel like a fridge, seating, USBs. Location was perfect and great value for money. Would definitely stay again. "

"It was a fantastic stay will be back again "

"Fantastic spa break, hotel was spotlessly clean. Sophie and Ella in the restaurant were attentive and went out their way to make our evening memorable. Could not fault our stay, will definately be back ! "

"Lovely staff, great location, great rooms. Would definitely recommend "

"Good location easy access to everything Parking good Staff lovely "