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"When I arrived, I was greeted at the entrance and quickly ushered to check-in, which was a breeze. The check-in clerk informed me that my itinerary included a lower-floor room but suggested upgrading to a higher floor for a quieter, more adult-friendly environment. There was a small additional cost, but I was already sold on the idea. Since I was staying for five days, I wanted a peaceful space, and that’s exactly what I got. My room was on the 32nd floor, and it was quiet all night long. The hotel featured live entertainment in the lobby near one of the bars. While I enjoyed the performance, it was quite loud, especially for guests staying on the lower floors. A perk of staying on the upper floors was access to a snack area stocked with cheese, meats, fruits, coffee, water, and more—a nice touch. During my stay, I visited the souvenir shop in the lobby to pick up a lighter I couldn’t bring on my flight. There was also a small coffee shop with tasty sandwiches and desserts. I especially loved their carrot cake—I enjoyed it so much that I bought it almost every day. I used the valet service, which covered one day, allowing for re-entry. Since I had a visitor, we mainly used it for temporary car storage. I’m not sure about the cost of self-parking. Overall, I had a great stay and would recommend this hotel for both adults and families."

"Shopping area "

"Everyone was really friendly and helpful. Since I’m in a wheelchair, I need a lot of help and there was always someone ready to help. Thanks to Micol for all the extra help. "

"Hotel de Mendoza is a beautiful property and was right in the heart of the city. You cannot go wrong booking here in the future. The staff was amazing to say the least."

"In the center of the City"

"Nice hotel! Will definitely be staying here again!"

"The hotel’s location is walkable to many places within 15-20 mins like downtown, San Juan de dios, plaza tapatía…etc. Room conditions were good, not a 5 star hotel but I love their medium firm bed with soft pillows! Their shower head is like the rain shower from above with nice hot water. A/C works great and the people are very friendly. "

"Property is very clean and the staff are great"

"Amazing staff.. So great my husband and I extended our stay."