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Hotel Portobelo

3.0 star property
Discover vibrant Mexico in every bite and smile. Sip coffee while exploring historic sites nearby.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Portobelo

Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Hallway
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
The price is AED 162
AED 194 total
includes taxes & fees
11 Feb - 12 Feb

Room options

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Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room (Dos Camas Matrimoniales)

Highlights

Soundproofed
Air conditioning
HDTV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 10 min walk
  • Guadalajara Cathedral - 11 min walk
  • US Consulate General Guadalajara - 17 min walk
  • Avienda Chapultepec - 19 min walk
  • Minerva Roundabout - 5 min drive

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), extended parking, and free newspapers
  • A 24-hour front desk, an elevator, and a reception hall
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 86 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like first-run movies and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run movies
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 130-350 for adults and MXN 130-350 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • First-run movies
  • Premium channels

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portobelo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Check-out is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. US Consulate General Guadalajara and Avienda Chapultepec are also within 1 mi (2 km). Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1106 out of 1424 reviews" "
Rating 8 - Good. 241 out of 1424 reviews" "
Rating 6 - Okay. 44 out of 1424 reviews" "
Rating 4 - Poor. 10 out of 1424 reviews" "
Rating 2 - Terrible. 23 out of 1424 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Visit Guadalajara for the first time from Texas. We absolutely loved the Hotel Portobelo. Staff was very friendly and helpful. Room was very clean and the bed was very comfortable. It’s a 10 minute walk to center of city . Would definitely recommend it.
Stayed 4 nights in Jan 2025

10/10 Excellent

CARLOS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience, excellent relation between price and quality, good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Javier

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Luis, Brookings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all and friendly people !!
Stayed 5 nights in Jan 2025

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is lovely and the hotel spotless. Good area to explore from and great deal on a modern room with all the amenities.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of my favorite places to stay walkable to restaurants and places to shop and good options on the restaurant to order for room service
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

8/10 Good

Roberto

Traveled with family
Was good person
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located about a 10 minute walk from downtown. There are some homeless people in the area, but there seem to be homeless people in all areas of Guadalajara so it's chill. There are some good and affordable dining options less than a five minute walking distance for the frugal traveler. The staff was friendly. The rooms were clean. We had no issues during our stay. My mom and I walked around almost everyday and it was cool. Also... it seems like in all areas of Guadalajara (including in front of the hotel) there are people asking for money. You can just tell them no and it's usually chill. While we were waiting for an uber in front of the hotel, there was a guy who approached us twice and I thought he was going to rob us but he just asked for money again My mom gave him some because she wanted him to leave her alone. The wheel chair ramp may not always be accessible during all times of the night because sometimes people sleep there.
Stayed 9 nights in Dec 2024

10/10 Excellent

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 5 nights in Dec 2024

10/10 Excellent

Juan C

Very nice and clean
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience overall. We’ll be back for sure. Thank you!!
Stayed 1 night in Dec 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerzain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Fasy checkin clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

10/10 Excellent

EDMUNDO

Stayed 7 nights in Dec 2024

10/10 Excellent

Karla

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Me gustó mucho el hotel! Recomendado
Stayed 4 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, awesome location. Everything great except no fridge in room, that would be nice! Otherwise highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Raul

Stayed 1 night in Nov 2024

8/10 Good

Veronica

Stayed 2 nights in Nov 2024

10/10 Excellent

Raul

Stayed 2 nights in Nov 2024

8/10 Good

Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024