Find Hotel with a Concierge in Gresik

"I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention. "

"Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!"

"A good hotel near shopping malls and a lot of dining options."

"This property is clean amd quiet. Staff are very attentive to issues raised. They are very helpful. When called immediately came over to fix the bed, change the fridge , etc"

"Exceptional hotel with ver friendly staff and amazing food."

"Clean room, nice pool and delicious restaurant "

"A great hotel with excellent service as always "

"Very posh and well equipped hotel located in one of the best spot in west Surabaya. Which unfortunately is also it's downside. Avoid staying here when there are known large events happening. Combined with the nightmare that is the nearby freeway exit, we had been stuck waiting for our turn at the elevator for 15-20mins, despite their staff best effort to coordinate it in real time with radios. Waiting for your valet to return can also take up to 30mins during some of these events. "

"The staff is just wonderful, i have come here many years and always look forward to come back."