Find all hotels by Palladium in El Hoyo

"the service was terrible since we arrived at the hotel, we were checking in at a kiosk in the middle of the weather and one of the assigned rooms was in poor condition, the customer service was not good and the food very average."

"Excellent service overall"

"Went with my husband and 2 year old son. The resort is beautiful - 3 in one. Would only recommend the palace as the other connecting resorts were older and not as nice. The junior swim out suite was amazing. The food was better than expected and had good variety and options at the buffet and a la carte. Shows were good for families. The pools were great and the kids waterpark. Service was very good and staff was friendly. There were a few things we did not like such as the train shuttle took...