Find Resorts & Hotels with Spas in Downtown Mazatlan

"Staff were wonderful "

"Allways a nice place to stay!!!"

"The staff at the hotel are very nice to all guests. William at the front desk, Ivan at the pool bar, Carlos in the dining room and the two guys that always made sure us two old ladies made it across the very street safely but running out in front of us and stopping cars. That was very much appreciated. We noticed some construction with their elevators but it didn’t really impact us very much and we were on 9th floor of the towers. The only negative thing we could say would be they could invest in some new bed pillows. Ours were real lumpy like a bad case of washing. We spoke with others at the hotel and they had noticed that as well. But we like the “community” safe feeling that the safe brings us each year we stay. Thank you. "

"Kimberly was the front desk lady who receive us. Her welcomed smile and very helpful. "

"Every employee at El Cid from the front desk, bell staff, waiters, and house keepers were super friendly and helpful!"

"We had a wonderful vacation with great food options and excellent staff!!"

"Needs more parking"