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"À hidden gem of a hotel in Kyoto. I always stay here when I return to Kyoto. A beautiful, well-appointed entrance, and as you pass through the door… fragrances and music that inspired Zen, a modern, uncluttered decor with a beautiful marriage of wood in contemporary architecture, a small bakery in the entrance area where the you can buy a variety of breads baked on site and a courteous welcome as we are used to in Japan. It is obvious that the design team had all their talent and heart at work. The attention to detail to create a near-perfect atmosphere for all the senses…yes, all the senses…was very evident. From the fragrances of the soaps, to the faucets in the shower, the creative work was evident there. The well-equipped restaurant for dinner and my best breakfast in a hotel to date, the bread bar filled with products cooked on site. In addition, a roof terrace on the 6th floor with bar, sofas, heaters and warm blankets in the evening when the temperature was approaching zero. "

"Easy access to Train Station"

"Great value. Room was nice and spacious. Gym weights only went up to 20kg which was not ideal but can't expect too much from a hotel gym. Laundry machines aren't the best... whole load of laundry was still soaking wet after a long 2 hour cycle. Had to air dry everything back in room. "

"All the people in the reception can understand and speak English. They are very helpful and nice. They arranged for me to send our luggage to our hotel in Narita. It is close to a lot of places - shopping and restaurants. There is a Family Mart just across and 7-11. The room is small and tight but doable for us and very clean. They do not have water dispenser but you can always ask for a bottle of water from the reception. We enjoyed our stay in Osaka, thank you!"

"Great hotel!"

"Would stay here again just for outdoor bath on the 31st floor, let alone the sauna and indoor baths with great views. Buffet dinner was fantastic and service was great. "

"True Japanese experience with excellent amenities and good customer service "

"Overall good. Only complaints are that our Superior Room was not at all sound proof as it advertises; you can hear very clearly what is outside and what is inside. Also, bathroom shower curtains smelled like mold. Otherwise, everything was great especially the food for breakfast and dinner (dinner also costs about 100 USD and isn’t with any package, but was very fancy)"

"Very good"