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"Room cleaning was excellent. All staff friendly but not all inclusive friendly. One bartender at beach didn’t know how to make drinks properly. Food too repetitive in main cafe. "

"Very nice"

"The property was an excellent all-inclusive experience. The staff was friendly and accommodating and overall, it was a relaxed experience. I'd visit again for a getaway vacation in a quieter time as this was the busy period, and it seems like sometimes the staff compliment was not sufficient in some areas, especially in the dining rooms."

"The manager, Dennis, went about be and beyond! He made us feel not only like VIP, but also like family. He and a few other really outstanding staff including our housekeeper, quiet pool waitress (Angela white), made the stay extraordinary! "

"The beacy"

"BOOK YOUT STAY HERE! We truly enjoyed our stay at the Jewel Grande and truly didn’t want to leave! At Crickets- Hailie and Dwight were phenomenal! At the Orchids buffet - Tackiesha and others were simply outstanding ! Andre with baggage claim outside th property made sure our things were safe and did such a great job at communicating. Ackeem , spa receptionist as well as Cristal the spa valet , plus our masseuses - Soroyal and Loretta - were a delight! We cannot wait to return ! "

"Guests of the hotel were very noisy! Noise in the hallway every morning was very disturbing. "

"The service and the food were very good"

"It's very convenient from the airport. Some stuff were very friendly and nice. "

"A unique design blending with nature."

"Nice property. It’s not perfect but you can tell it was posh in it’s hay day- could use renovations to upgrade the overall ambiance. The staff makes the experience wonderful, except for one front desk lady who had an attitude. All the other staff- Otis (bell man), Janice (Playa Rep), Cleopatra (Playa Agent) were excellent and genuine. My masseuse, Kaydean (pronounced Kay-deen) was absolutely amazing!!! I had the Rum Rub and Scrub and Kaydean was excellent. I think I fell asleep for a moment...

"Loved this resort the only part i did not like is that we arent able to drink at palace which makes no sense when i had access to riu montego bay, i went to the pool at the palace and a security told me i had to leave, so embarrassing i had to get out the pool infront of a crowd of people "

"Absolutely amazing! Staff and entertainment were always on point! Lots of options for food and drink. Really the only thing I would improve would be the DJ at the pool! "

"The food was great at all the outlet that we ate."