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"The staff at the reception was great "

"friendly, nice food, nice environment"

"Safe but not quiet"

"It was as expected. "

"The hotel inside was very modern, luxury items in the room such as dressing gowns and slippers, sweets, water etc. The staff were extremely helpful. I will definitely use this hotel again for any future business trips. Taxis are so cheap and easily available I would look at this hotel also for any weekend trips to Madrid "

"I only picked this hotel because it was the only one available on a holiday weekend, but I was pleasantly surprised. It was definitely like walking into old world elegance. I kind of wish I had been able to stay longer, but I'll know about it next time. Every detail looked attended to and the grounds were gorgeous! I showed up quite late and the gentleman at the front desk greeted me by name since I was the last one to show up. Very nice."

"Extremely friendly and kind welcome by Elena. Spacious rooms. Fully recommended. "

"When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception...