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Novotel Madrid Center

4.0 star property
Escape to this tranquil oasis amidst vibrant city life with lush gardens, poolside cocktails.

Choose dates to view prices

Photo gallery for Novotel Madrid Center

Exterior
Point of interest
Seasonal outdoor pool
Reception
Standard Room, Multiple Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe
In the heart of Madrid, Novotel Madrid Center offers a haven for relaxation and connection. Enjoy a meal at Eat Bar, unwind by the seasonal pool, or stroll through the garden and playground. With in-room WiFi and helpful multilingual staff nearby El Retiro Park and Puerta de Alcalá.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast available
The current price is AED 635
AED 699 total
includes taxes & fees
16 Feb - 17 Feb

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (350)
The price is AED 510
AED 561 total
includes taxes & fees
16 Feb - 17 Feb
Crowne Plaza Madrid - Centre Retiro an IHG Hotel

About the neighborhood

Map
O'donnell 53, Madrid, Madrid, 28009

What's nearby

  • WiZink Center - 4 min walk
  • Puerta de Alcalá - 18 min walk
  • Gran Via - 3 min drive
  • El Retiro Park - 3 min drive
  • Prado Museum - 4 min drive

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Upscale hotel near WiZink Center
Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a water dispenser, and a reception hall
  • Smoke-free premises, a vegetable garden, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 790 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch LED TVs with satellite channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 30
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 28
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Novotel Madrid Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Madrid Center?

Self parking is available for EUR 25 per day.

What time is check-in at Novotel Madrid Center?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Novotel Madrid Center?

Check-out is at noon.

Where is Novotel Madrid Center located?

Located in Salamanca, this hotel is within 1 mi (2 km) of WiZink Center, Puerta de Alcalá, and El Retiro Park. Gran Via and Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1009 reviews
Rating 8 - Good. 244 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 21 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Stayed 3 nights in Jan 2025

10/10 Excellent

Masood

Stayed 3 nights in Jan 2025

10/10 Excellent

Guillermo E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en ubicación , comodidad y servicio
Stayed 6 nights in Dec 2024

6/10 Okay

oscar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty not clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roselis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large well situated hotel near metro lines. Favorite of airline crew. Excellent breakfast - beyond and above norm. Slightly dark rooms good for sleeping. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat noisy as it was on the street. Breakfast was excellent and room was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

GUNTHER, blauvelt

Traveled with family
Good hotel, clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Simon

Excellent
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at a Novotel was great. I have no issues or complaints to be honest. Clean room, good central location for me. Was able to walk to some places or it was a short taxi/uber ride. Nice bar and lounge to socialize and mingle.
Stayed 4 nights in Dec 2024

8/10 Good

Maria, CHARLOTTESVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and overall comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brunel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

XIA

Stayed 1 night in Nov 2024

6/10 Okay

Sophie

Stayed 2 nights in Dec 2024

8/10 Good

Maria, Porto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Let

Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked three nights at Novotel Madrid Center to be close to WiZink Center for Paul McCartney’s two concerts! It was convenient, clean, safe, and staff was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

8/10 Good

TAHSEEN

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Can have better breakfast options specially for vegetarian people or who do not consume meats. Almost every item had meat ingredient, except for plain salad or bread slices
Stayed 5 nights in Nov 2024