Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property
Hotel with a fitness center, near El Retiro Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Meeting facility
Bar (on property)
Bar (on property)
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • Housekeeping
  • Air conditioning
The price is AED 530
AED 583 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • El Retiro Park - 15 min walk - 1.3 km
  • WiZink Center - 17 min walk - 1.5 km
  • Prado Museum - 4 min drive - 3.1 km
  • Gran Via - 5 min drive - 3.3 km
  • Puerta del Sol - 6 min drive - 4.0 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Upscale hotel near El Retiro Park
WiZink Center is located near Crowne Plaza Madrid - Centre Retiro an IHG Hotel, which provides a garden, a gym, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 23 for adults and EUR 23 for children
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Self parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 5:30 AM–6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Madrid - Centre Retiro an IHG Hotel located?

Located in Retiro, this hotel is within 1 mi (2 km) of Hospital Gregorio Maranon, El Retiro Park, and WiZink Center. Gran Via and Puerta del Sol are also within 3 mi (5 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 313 reviews" "
Rating 8 - Good. 57 out of 313 reviews" "
Rating 6 - Okay. 17 out of 313 reviews" "
Rating 4 - Poor. 4 out of 313 reviews" "
Rating 2 - Terrible. 3 out of 313 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mounir, Georgetown

Stayed 2 nights in Nov 2024

8/10 Good

Hector, Queens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 5 nights in Nov 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet even though located near a hospital. The staff were the greatest. They told me how to navigate around Madrid without a taxi. They greeted me with my worn knapsack when I first arrived just as warmly as the ladies with the Louis Vitton luggage. I recommend this hotel and commend its staff. I remember Tamara …and how sweet she was.
Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very engaging and has a great sense of diligence. Please, treat the front desk staff nice and give them incentives. Excellent job.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ehrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, the room was very comfortable and clean. Everything seemed new or very well kept, the restaurant had some delicious options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kazim, Santa Clara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and beds were very comfy. Area is pretty walkable and close to station. Staff was helpful and courteous.
Stayed 1 night in Dec 2024

10/10 Excellent

Adianet, Homestead

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel fue una sorpresa. Lo saqué y después de haberlo pagado me arrepentí ya que está lejos del centro, pero en la misma puerta del hotel tienen una parada de buses y cerca la estación de metro. La habitación era amplia con un clóset grande y el baño también la cama súper cómoda descansamos muy bien ya que no habían los típicos ruidos del centro. Te ponían incluido diario agua excelente café chocolates y galletitas los cuales extraño a cada mañana!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Dyva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very good time for 3 staying at this location
Stayed 3 nights in Nov 2024

10/10 Excellent

Owen

Stayed 1 night in Nov 2024

10/10 Excellent

Elvira

Stayed 1 night in Oct 2024

10/10 Excellent

Elvira

Stayed 1 night in Nov 2024

10/10 Excellent

Brady

Traveled with partner
Liked: Cleanliness, staff & service, amenities
High volume hotel. Good option for a short stay. Breakfast is extra and quite good. Bathroom flooring wasn't quite clean. Location is quiet near Retiro Park and ordinary apartment buildings. Close to city Center.
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that you could walk to the Retiro Park and that the taxi stand was next to the hotel when you needed to go to other places.

8/10 Good

Javeed Kristian

Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Dunnia

Stayed 1 night in Oct 2024

6/10 Okay

Marco, Maidenhead

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 3 nights in Oct 2024

8/10 Good

jose

Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
El acceso al transporte público es de mejor que tiene la ubicación de este hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hai T

Stayed 3 nights in Oct 2024

10/10 Excellent

Erika

Traveled with group
Todo muy limpio y en excelentes condiciones
Stayed 2 nights in Oct 2024

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy this property. The room was really nice. Their enemies was really nice. The staff was great. The area was very quiet. I would definitely rebook at this hotel the first couple of days I stayed at a different hotel. I was so dissatisfied was horrible. This completely made up for everything from the other hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love it's proximity to transport links. Staff were all friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 4 nights in Oct 2024

6/10 Okay

Suzanne

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel was ok. Seemed the restaurant was only opened for the buffet breakfast. The buffet was good. We did not have control of the climate in our room and it got very warm. We had to have someone come and unlock/open the window.
Stayed 3 nights in Oct 2024