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"The street in wich this hotel is located is in the red zone of madrid so there are lots of homeless and prostitutes."

"Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía."

"Nice clean room, but its clientele can be noisy at all times of the night. Simply because its economical. Young people use it and they are not respectful of other residents. Security can at time's be lapse. We were woken at 2:30 am by a pizza delivery coming to an incorrect address. Wifi drops out with regularity in room 107."

"Great location and great staff "

"This is a great hotel! Our room was clean, if we forgot anything they pretty much had us covered, great location near everything the tours we met at or just sightseeing. Our favorite was the electric blinds how noise canceling and blocked the light that we ended up sleeping in. Upstairs has a patio and bar just overall great experience. Would definitely stay here again!!!"

"From the moment we arrived, we were truly impressed by the level of service and professionalism at this hotel. Every detail was carefully attended to, and the entire staff made us feel completely at home. A special thank you to Bianca, Guest Relations Manager, whose warmth, attention, and personal touch made our stay even more memorable. Her genuine care and dedication truly set this place apart. We felt welcomed, valued, and relaxed throughout our stay. Highly recommended – we can’t wait to...

"No estaba disponible la habitación. Por un tema de remodelación creo. Pero no hospedaron muy cerca en otro hotel Petit Palace Triball. Y todo muy bien!"

"Wonderful location. Very clean, comfortable, and safe. Great location."