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"A lovely hotel in a perfect location. The staff was eager to help and very professional. "

"The hotel is one in row of small hotels in a building that is about 150 years old. It is located very close to the Paddington Station, and there are many restaurants in the area and a hospital (St. Mary’s). There is no breakfast but there is a McDonald’s and a restaurant within a couple of blocks that serve breakfast. Paddington Station has direct access to connect Elizabeth Line to go to and from Heathrow Airport (less than a 7-minute walk). From this station you can catch most trains and metro to go anywhere in London, and buses pass within a block from the hotel. My room was small but very clean. To get to it I had to climb 3 sets of stairs (they have no lift), so make sure to ask for a room on lower levels if you have difficulty climbing stairs. The Reception Desk staff will help you carry the bags. Desk personnel was extremely friendly and helpful, especially Mehdi, Paul, Hakeem and Buddha. My deepest appreciation and thanks to them. "

"This hotel is convenient for those flying out of Terminal 2 or 3. You can take a train to Terminals 4 or 5. "

"The staff was very kind and supportive. Help me with any questions and did it a smile."

"Very enjoyable three day stay. Comfy room. Excellent breakfast. Great hotel staff throughout. Top location. Would definitely return."

"We stayed at Thistle Heathrow T5 for one night before our flight the next day. The hotel was clean and comfortable and the Aviator bar and restaurant has great views of the runway. The Heathrow Pods make it really easy to travel to and from the airport to the hotel and are lots of fun! My only criticism of the hotel is the extortionate prices in the little shop by the entrance."

"The hotel is well located near the Earls Court Tube station. Beds are comfortable. Excellent value for the price. "

"The breakfast was worth every penny .. the staff was amazing "

"Excellent hotel and staff. "