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"Not what we expected "

"Welcoming and friendly staff. Gentle sized accessible room with rolling shower and dropped down handles excellent choice in the restaurant and the food was very good It’s good portions and at a reasonable costThe staff will help and attentive. The only town now was that we were not able to book a wheelchair accessible taxi to the airport."

"We stayed here because we had an early morning flight home to the States from London Heathrow. You cannot beat the location, it was a short train ride from terminal 3 and there is a covered walkway from the terminal to the hotel. Check in was fast, we ordered some food to take to the room for the night as it was around 10 p.m. when we checked in. Service was great. The room was a decent size and worked perfectly for our 1 night stay. The bed was comfy and my husband liked the pillows. "

"Favorite spot at the airport! Great food and friendly people! "

"2 guys on the reception were very friendly and we had a good laugh. Excellent value. Bang on Hyde Park and just a few minutes' walk to The Royal Albert Hall for my night out. Only problem was that I didn't know Hyde Park closes at night, and I had to walk around it to get home. I made up for my disappointment of having to walk further the night before, by shouting at a Snobby Sloane and her daughter, to pick up her dog's turd, whilst they were pretending not to notice it was having a plop, in Hyde Park."

"Amazing stay. Staff were wonderful and very helpful. Location was perfect. "

"Fantastic value for money, cute property, well looked after even during renovations. Warm, clean room and extremely attentive staff. Couldn't fault our stay. Thank you "

"Stayed the night before an early morning flight and it was ideal. Stayed here twice now and would again."

"Everything was to my liking eventhough it was for one night. Lovely place. I will definitely plan to stay here in the future "