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"The check in staff has alway been great to deal with you. It has become my go to place when travelling through LHR(London). "

"The hotel is very nice overall. There is a shuttle from the airport with a round trip at £12. Cheaper than a taxi. The lobby, restaurant, bar area, and lounge are fairly chic. Makes you feel luxurious even if you’re travelling for business. Most importantly, the room was immaculately clean and well-decorated. The bed was very comfortable. Slept soundly. It was a bit cold temperature-wise, even with the heat on—but turning the heat off, actually raised the temperature by several degrees—just by keeping the lights on for a couple of hours. The staff was not very friendly— a bit snobbish, really, but they did what was needed. Plenty of restaurants to order from around there—a good thing, because the menu is expensive and limited."

"Very good hotel and very good Asian restaurant "

"The main highlight of this hotel for me was the pod transportation to terminal 5 LHR airport. The hotel has everything you need with a great bar/restaurant in the hotel."

"Great hotel , best if you fly in and out of T5"

"A quick sleep over after seeing family and going to lap land. Easy check in and comfy room. "

"Great location for night out"

"This historic building houses a very comfortable hotel with so much warm ambience! The fire in the sitting room off the entrance was very cozy and the room was beautiful. Great breakfast offerings and a walkable location added to the experience. "

"Staff was excellent"