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Castle Hotel Windsor

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Castle Hotel Windsor

Terrace/patio
Exterior
Terrace/patio
Classic Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is AED 517
AED 620 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Ensuite

Junior Suite, 1 King Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Deluxe Double Room, 1 King Bed, Ensuite, City View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite

Superior Twin Room, 2 Twin Beds, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, 2 Twin Beds, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Classic Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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8.8 out of 10, Excellent, (1003)
The price is AED 589
AED 707 total
includes taxes & fees
15 Mar - 16 Mar
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About the neighborhood

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • St. Georges Chapel - 3 min walk - 0.3 km
  • Windsor Castle - 7 min walk - 0.6 km
  • Eton College - 14 min walk - 1.2 km
  • LEGOLAND® Windsor - 5 min drive - 4.0 km
  • Windsor Racecourse - 5 min drive - 3.0 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Horse & Groom - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Esquires Coffee Windsor - ‬1 min walk

About this property

Castle Hotel Windsor

Luxury upscale hotel near Windsor Castle
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a porter/bellhop, and 11 meeting rooms
  • An elevator, a banquet hall, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Hindi, Italian, Japanese, Polish, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 30 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Conference center (893 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Uncovered self parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castle Hotel Windsor?

Self parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Guildhall, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

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Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Windsor staying for longer time.
Stayed 1 night in Mar 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic hotel
Stayed 1 night in Jan 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central place to stay when visiting Windsor
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Convenient to shopping, attractions and lots of restaurants.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Really lovely hotel I perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very comfortable room in perfect location! The breakfast was wonderful too!
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Perfect place to stay if you have to overnight near Heathrow
Stayed 1 night in Jan 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the heart of Windsor. We were going to the castle and out for dinner in the evening and everything was right on your doorstep.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so well organused
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay - cosy hotel , very well situated. Staff friendly and approachable - helped that able to leave car in car park after checkout for few hours to make most of sightseeing
Stayed 1 night in Nov 2024

8/10 Good

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good quality hotel with a newly refurbished interior.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Castle Hotel. We stayed in the Richard Martin Jr. Suite and it was perfect. We had a great view of the Round Tower and the main street of Windsor. Very quiet and comfortable room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, fabulous location
Stayed 3 nights in Sep 2024

8/10 Good

Claire

Liked: Cleanliness, amenities
Very lovely hotel will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a brilliant location
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To he location and charm were excellent
Stayed 2 nights in Sep 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely hotel, friendly staff, there wasn’t any heating in our room, it was freezing cold. Would return again but only in the warmer months.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, nice bathroom with easy to use shower. Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place! Clean, pretty & comfortable.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Castle. Just minutes from Windsor Castle making the visit super easy. Staff were very friendly and helpful and the bed was very comfortable making for a great nights sleep. Thank you for a wonderful stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ascot races trip Hotel was comfortable nice bar area and breakfast Staff polite and helpful Reception staff very engaging and helpful Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Had a one night stay at the castle hotel after our visit to Lapland Uk. Great location right opposite the castle. The reception restaurant and bar are absolutely beautiful, gorgeous foliage and Christmas decorations, Plenty of choice for breakfast Would definitely recommend when visiting windsor
Stayed 1 night in Nov 2024