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"The property is located outside of bath and is a lovely piece of history. Calm and peaceful surroundings by a river and some fields. The gentleman that checked us in was lovely. The room was clean and great for the price paid, although a few minor problems with shower shampoo dispenser and WiFi on TV. The breakfast was ok but I think small improvements could have been made- no bin... Minor inconvenience but walking around with rubbish in your hand is frustrating. No plant based milk ready to go or gluten free bread etc... fruit could have been fresher. More of a continental breakfast and no full English options but it wasn't the end of the world. We had some food to fill up on before a lovely walk around Bath and Bristol. Outside of hotel could do with some love but it's lovely otherwise."

"nice place but SPA is outdated "

"Have stayed twice before - always clean and well presented. Lots of people there over bank holiday but no change to great service. Most comfortable pillows. Feel like I’m gushing but have stayed at some sub standard places recently so it was really, really nice to stay here"

"Always excellent "

"An excellent stay and lovely room."

"I loved the older building. Our room was very nice and it had a nice view over looking the garden in the back. We had scheduled 4 nights there but our visit was cut short a day because of a cancelled flight. So we never had a day to sit back and enjoy the lovely facility. We had scheduled long day trips for our 2nd, 3rd and last day there."

"Lovely Old Victorian Hotel with nice staff and easy 10 minute walking into Bath, so long as you don't mind the hill."

"Excellent customer service and lovely setting "